Customer service was excellent from first conversation on telephone . Very knowledgable and helpful. Provided me with helpful info Via email before initial service appointment. Technician arrived on time and was professional and courteous . Upon assessment of vents in my house tech advised me that ducts/furnace was considerably clean and really did not require cleaning. I valued the honesty as they could have just did the job an taken my money. I even received a follow up call afterwards even though I did not end up having ducts cleaned. I will definitely use this company again and will reccommend to anyone considering duct cleaning or any type of furnace service.. This is a perfect example of how customer service should be.
Thanks Julius for all your help and excellent service!
- Approximate cost of services:
- $300.00
- Company Response
Hi Bill, thank you for the kind words. Customer service is paramount to our success without it, we wouldn't be the company that we want to be! We look forward to being of service in the future. All the best! Dave's Duct Cleaning (www.davesducts.com).