Goldwood Stairs & Floor Inc.

STAY AWAY!!
Friendly before signature, super rude attitude afterwards. Always pointing finger between the office (sales) and the installation team.
No attention to details, poor craftsmanship, no customer orientation.

I hired Goldwood Stairs & Floor Inc to renovate my stairs, I wanted to replace carpet stairs with wood stairs and install iron pickets and re-stain the railings. The job was done in 4 days, the crew was professional and I'm very satisfied with results, the new stairs look amazing.

Requested for quotes from 3 different contractors. Goldwood Stairs had the most reasonable & competitive quote. One firm had ask what type of wood is underneath the carpet which would I would not bother finding out. Goldwood sent Lin to measure a a quote was provided. No hassle. They provided advise on the best stain color to match the railings but it turned out the stain of blended well with the railings and hardwood floor, as the floor is a red wood oak. They were efficient. It took 2 days to finish and they left the place clean & tidy after. Thank you Goldwood.

I used Goldwood stairs over 8 years ago for my main floor staircase and was so pleased with the work that when I decided to finish my basement stairs I didn't hesitate to call them again. I had carpeted the old staircase and was looking to retread it with a colour to match my current ground floor wood and basement floor laminate. Worked with Marki to decide on the details and pick the stain colour etc. I liked how the quote used the same estimating approach as before, and while the costs are higher than from many years ago, I found the price still reasonable and I knew what to expect with each line item called out. The team of 3 were prompt and efficient and I was left with a beautiful
staircase and matching handrail exactly as I'd asked. Lin and his team finished the work in approx. 4 hours, cleaned up everything and my house was back to normal in less than a day. Marki, Lin and team were excellent to work with and produced excellent results. I highly recommend them.

We had Goldwood replace our stairs this past July. The stairs were reasonably priced and installed quickly. I appreciated Lin's attention to detail and ability to construct key junctures of materials as per my request. There was even a miscommunication on the stair finish, but Goldwood rectified it quickly. Goldwood also gave us extra stain at no cost for future repairs. Our stairs look beautiful and I would definitely work with Goldwood again.

They provided excellent service stair parts and quality workmanship for stair and railing. The provided timely installation services and I would not hesitate to she them on my next project.

The work was very nicely done. Goldwood stairs has a responsible and skillful team. Highly recommend!

Great service. Very efficient and on time
Thanks to Markee for her efficiency. Workers did a fabulous job.

Our recently purchased bungalow had a poorly installed partially-circular staircase. The three triangular steps were dangerously narrow and the risers throughout were not code compliant. Following a careful research for the right company to correct the problem, we hired Goldwood Stairs & Floor Inc. From the initial contact and consultation to receiving a new design and competitive quote, it was a pleasure to deal with the company.  They were prompt to get back to us and answered all our questions and concerns. The removal of the old stairs and the installation of the redesigned staircase and much improved railings on both sides of the adjacent walls all went without a hitch. We are entirely satisfied and happy with the excellent result. Thanks go to Elena and Lin and their respective teams. Therefore, we would most highly recommend this company for all staircase and railing-related projects. 

Goldwood did an excellent job for us. From the quoting stage to the finished product, they were very professional in all aspects of the operation. We highly recommend them, and would not hesitate to hire them again.