Goldwood Stairs & Floor Inc.

Stair Builders
55 Denison St. Markham ON L3R 1B5
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Stair Builders
Goldwood Stairs & Floor Inc.
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93%

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Reviews for Goldwood Stairs & Floor Inc.

Average customer rating:
9.7 10 (83 reviews)

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Rick in Toronto
Rick in Toronto
3 reviews Pickering, ON
10/10

Open Staircase Renovation

We hired Goldwood Stairs to renovate our oak staircase in April 2021.

We went out and received three quotes. Goldwood, Elena specifically, presented their estimates very professionally and used a methodology that clearly indicated they were very experienced, their quote was the only one of the three that broke down the job into it's individual elements so we could clearly see what each element cost. All three quotes were initially done virtually via pictures. When the respective companies came to do the in-person estimate Goldwood's was the only one which did not materially increase. Their price was competitive from the beginning and was even more competitive after the in-person quotes came back.

Goldwood gave us a start date and duration (10 days) for the job and showed up and completed on schedule. Terry was the onsite leader and he was obviously very experienced. He was extremely patient with our indecision regarding stain color and spindle design choices. The crew was very diligent, skilled and accommodating. Our staircase goes from the basement to the second floor and required significant sanding, the crew taped up everything possible to minimize the mess and cleaned-up after the fact. They demonstrated an attention to detail and conscientious desire for customer satisfaction the entire job duration.

We're thrilled with how the job turned out and have no hesitation recommending Goldwood. Before and After pictures attached.

1 of 1 people found this review helpful.
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Ketty in Toronto
Ketty in Toronto
0 reviews Toronto, ON
10/10

Railing installation

I’m a designer and have been using Goldwood Stairs for a couple of my projects. Very happy with their service! They supplied and installed railings for two of my projects and my clients absolutely loved it!!!

Elena was very helpful in providing product knowledge and very quick to respond to emails.

The lead time to produce the railings was shorter than expected, which met my project timelines.

I had a small issue with the install but it was rectified in a very timely manor. I would definitely use them again in my future projects!

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Ryan in Scarborough
Ryan in Scarborough
3 reviews Toronto, ON
0/10

Staircase upgrade

Horrible customer relationship/communication. Do not expect any warranty after the payment is made. A picture is worth a thousand words, screw protruded out of my first step tread/ gaps between risers and treads. Creaking sound persist even I have mentioned that is my biggest concern. Also workers left piles of sawdust on my walkway without cleaning it up. I will not recommend their service.

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H.Vo
H.Vo
0 reviews Mississauga, ON
10/10

New Stair

Thank you very much for an excellent job. The staff is friendly and professional. They gave us very good advices for the stair's design. We love the stair and we will refer my friends to this company if we have a chance.

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Crystal in Toronto
Crystal in Toronto
1 review Markham, ON
10/10

Stairs installation

I asked them to do a new set of stairs for a new house. It was very affordable in terms of pricing and they did a professional installation job. Stairs looks great. No problem with communications. Would recommend!

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yanlinshow in Markham
yanlinshow in Markham
1 review Markham, ON
10/10

Stairs renovation

I am really happy to work with Goldwood again. They replaced my stairs with solid red oak tread and metal pickets. It is looks really nice. I love my new stairs. Thank you Goldwood. Thank you Lin’s team. They finished it in one day with really nice job.

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wang305305 in Markham
wang305305 in Markham
0 reviews Markham, ON
10/10

Home renovation

I was recommended by my friend to Goldwood. They provided us an email estimate at the beginning. The price was reasonable. They showed up to do the measurements and we decided to go with them. They installed new stairs and hardwood flooring. The job took 4 days. They matched the stain of the stairs to my hardwood flooring. I love the new stairs and flooring. Thank you so much for the great work.

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Jordan
Jordan
0 reviews Toronto, ON
10/10

Fantastic service, great prices

Pleasure working with Marki and Elena to coordinate this home project during the pandemic. Lin and team did an outstanding job on the staircase and was very cautious and ensure all government protocols were followed given COVID-19. The team was not only efficient, which showed their knowledge of the trade, but their work was flawless - truly a work of art...

I will definitely look to use Goldwood's service in the future. Very happy to have decided to support local and found this family business! Recommending to all our colleagues and friends.

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Valerie
Valerie
0 reviews Markham, ON
10/10

Stair

This is the second time I work with Goldwood. They did my first house stairs. I love the job they done. They finished on time and did a really good job. The stairs looks wonderful. All the stuffs are really nice. That is why I am come to them again. I brought a new house which we want our stairs to be redirection. They came and took the measurements. Finished the job three days after the house closing. Everything looks so good!

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Company Response

Thank you for taking the time to leave us a review on HomeStars! We appreciate your support of our service, and we hope to work with you again!

Diana
Diana
2 reviews Aurora, ON
10/10

Installed wood stairs in townhouse along with refinishing banisters, supplying iron spindles and installing hardwood floor and new baseboards and quarter round.

They did an excellent job staining both stairs and bannisters to match hardwood purchased separately.

1 of 1 people found this review helpful.
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Company Response

Thank you so much for choosing Goldwood! It was a pleasure working with you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Goldwood Stairs & Floor Inc.

Goldwood Stairs is a family owned business located in Markham. We are a solid wood stairs factory, providing customized stairs production and stairs installation services. We welcome contractors, builders and home owners, for all customize staircase needs.

With over 10 years of experience within our field, we guarantee to provide the most effortless renovation experience! Feel free to contact us for a free online and in home quotation.

SERVICE AREAS:
* NEW STAIRCASE CONSTRUCTION FOR BUILDERS
* CUSTOM STAIR TREAD PRODUCTION AT WHOLESALE PRICES
* CARPET TRANSITION TO SOLID WOOD STAIRS
* RE-STAINING STAIRCASE
* RE-NEW HANDRAIL
* CONSTRUCTING BRAND NEW CUSTOMIZED HANDRAIL
* CONSTRUCTING BRAND NEW STAIRCASE
* FLOOR INSTALLATION

We do the job, you enjoy it!

CATEGORIES
Stair Builders
PRODUCTS
- STANDARD STAIRS - CUSTOMIZED STAIRS (IN A SHAPES AND SIZES) - STAIR POSTS - STAIR RAILING (CUSTOMIZE CURVE) - STAIR PICKETS (WOOD AND METAL) ETC... CONTACT US FOR MORE INFO!
SERVICES
Constructing New Stairs, Stairs Renovation, Floor Installation, Curve Handrail Re-build, Custom stair tread production at wholesale prices
SPECIALITIES
- CONSTRUCT NEW STAIRCASE (FOR BUILDERS) - HOME STAIRS AND FLOORS RENOVATION - STAIRCASE MATERIAL MANUFACTURING **CUSTOMIZE TO YOUR NEEDS CONTACT FOR MORE INFO...
WEBSITE
https://www.goldwoodstairs.com/
YEAR ESTABLISHED
2005
NUMBER OF EMPLOYEES
9
RETURN POLICY
MATERIALS ARE REFUNDABLE IF IT IS IN ITS INITIAL CONDITION
PAYMENT METHOD
DEPOSIT AND FINAL BALANCE PAID WHEN THE JOB IS DONE
WORKERS COMPENSATION
Yes
WARRANTY TERMS
1 Year Labour Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.