First, I love the place. It is well organized and you can see all your options on the wall, big enough slab to see the feel and look of the product as opposed to just a piece that they pull out.
Secondly, they apologized for not attending to me ASAP as they were on another client. I appreciate this gesture. It takes humility and professionalism to say, "Sorry, I had to finish with a client..." Actually, that's a good sign that Peter accommodates well everyone.
Thirdly, I received a very good service from the first day I walked in up to the installation date. Their installer - Al , is great, too and the assistant.
Overall, I am happy with the product and the service. Will definitely use them again on my next project and would highly recommend them!