City Boxes

Moving & Storage
GREATER TORONTO AREA ON
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Reviews for City Boxes

Average customer rating:
10 10 (481 reviews)

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Melanie
Melanie
12 reviews Toronto, ON
10/10

Moving

We were moving from a 3 bedroom townhouse to a 3 bedroom house, and we ordered 40 City Boxes and it really helped with our move. They were easy to pack, and easy to stack. They made it very easy for our movers to move our belongings, which greatly cut down on the amount of time we had to pay our movers for. I found they were able to hold items that we would otherwise have left as loose items for our movers to move. We also had some items packed in small boxes, and we were able to combine 2-3 small boxes into 1 City Box, which also cut down on the number of boxes we had. Also, Andrew was very friendly and explained everything to us. He was a pleasure to deal with. We'd happily use City Boxes again.

1 of 1 people found this review helpful.
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Cynthia
Cynthia
2 reviews Toronto, ON
10/10

Moving boxes and delivery

Andrew at City Boxes is fantastic with very friendly and attentive customer support, prompt service, reasonable rental rates and rental periods. I have used City Boxes for 2 moves in 6 years, and I would not hesitate to do so again if/when necessary. I highly recommend them. The photo is my fort of 60 rugged City Boxes! Stack them up as high as you like, their capacity is huge. Door-to-door service with a smile.

1 of 1 people found this review helpful.
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Company Response

Why choose CityBoxes for rental plastic moving boxes?
1) Proven Customer Service >>> please see literally hundreds of actual customer reviews at Google and HomeStars.
2) Best pricing in the GTA >>> we won't be beat by anyone, and because we are not a franchise operation we don't have to build franchise fees into our costing!!
3) Only pay for what you use BUT don't run short >>> the ONLY company that gives a FULL refund for any unused boxes with no hassles

For a no obligation quote, please submit 'order' tab at www.CityBoxes.ca

Kerri in Orleans
Kerri in Orleans
0 reviews Ottawa, ON
10/10

Amazing service!!

We used City Boxes for our move and couldn’t have been more pleased. Andrew provides a bar raising level of service from the initial conversations to delivery and pick up. We are so impressed and would highly recommend them to anyone looking for moving boxes services.

1 of 1 people found this review helpful.
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Company Response

CityBoxes is only as good as its last repeat customer or most recent past customer referral...please see hundreds of actual customer reviews at HomeStars and Google to be confident that CityBoxes is your best choice for rental moving boxes!
You aren't dealing with a multi-unit franchise operation, with CityBoxes you are dealing directly with the owner/operator...the buck stops here!!
Please submit 'order' tab at www.CityBoxes.ca for a no obligation quote.
We won't be beat on price by any competitor, and are the only company to offer a full refund for unused boxes with no hassles.

Private User
Private User
Private User reviews Toronto, ON
10/10

Lifesaver if you're moving in the city

I was moving condos downtown and found CityBoxes online when I was about to start packing. Andrew was super responsive, so easy to work with and delivered the boxes directly to my condo, even in a rainstorm. The boxes are easy to pack, they are stackable - and cut down on all the paper/tape/hassle of building and breaking them down after, as well as being a more environmentally friendly option. Super reasonable pricing for an excellent service - I can't recommend Andrew and CityBoxes enough. Thank you!

1 of 1 people found this review helpful.
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Company Response

Why CityBoxes instead of 'the others'?
1) Customer Service confidence >>> please peruse literally hundreds of actual customer reviews at Google and HomeStars.
2) Best pricing in the GTA >>> we won't be beat by anyone, and because we are not a franchise operation we don't have to build franchise fees into our costing!!
3) Only pay for what you use but don't run short >>> the ONLY company that gives a FULL refund for any unused boxes with no hassles

CITYBOXES.CA >>> for a truly no obligation quote, please submit 'order' tab at www.CityBoxes.ca

Erik Aguilar in Vaughan
Erik Aguilar in Vaughan
2 reviews Bradford West Gwillimbury, ON
10/10

Moving again

As a returning client and after using City Boxes' services for the third time, I'm glad to see that Andrew has kept his standards of quality and customer service consistently high. I ordered 60 boxes but used only 50. Also, I ordered two mattress covers. Andrew sent a refund for the ten boxes and the mattress covers honouring his business model based on trust.
Thank you Andrew

1 of 1 people found this review helpful.
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Company Response

Want to hear the truth?? ALL the hard rental moving bins being offered by ALL the GTA companies are exactly the SAME and fulfill the exact SAME functions: convenient, cost-saving packing/moving/unpacking.

So why then would you choose CityBoxes?
1) renter confidence in our service...please review hundreds of actual customer reviews at google and homestars
2) absolute lowest price in the GTA...we will NOT be beat by anyone
3) the ONLY company to offer a FULL REFUND for ANY unused boxes...why pay for what you don't use?
4) CityBoxes is NOT a franchise/district operation...you are dealing direct with the owner/operator, and the buck stops here!

For a no obligation quote, please submit 'order' tab at www.CityBoxes.ca

Michael in Edmonton
Michael in Edmonton
0 reviews Edmonton, AB
10/10

Moving Service

I don't normally write reviews for anything, but an exception needs to be made for Andrew and his company, www.cityboxes.ca

I've used his service twice now and each time has been an outstanding experience, from the way Andrew handles customer care, to the fluidity of the drop off / pick up process and lastly, for the price, it'd be very hard to match the value with the service anywhere else.

Anyone NOT using cityboxes is wasting their time and money elsewhere.

All in all, I'll be using cityboxes for any future moves, and will also recommend them to anyone looking to do the same.

Five stars, more if I could.

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Company Response

Customer service + lowest prices in GTA = best experience renting hard plastic bins from CityBoxes. With zero obligation, please submit 'order' tab at www.CityBoxes.ca
ps we are the ONLY company to offer a full refund for any unused boxes on the honour system with no hassles...why worry about taking too many? Rent from CityBoxes with no risk.

John M in Old Toronto
John M in Old Toronto
1 review Toronto, ON
10/10

Cost Effective Temp Storage

Had to store the contents of my home for 6 months in garage and under tarps while contractor restored house. Flexible timing and excellent advice from Andrew. Would use firm again.

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Company Response

Rental hard plastic bins with attached flip lids are great for moving AND storage projects. For a no obligation quote, please submit 'order' tab at www.CityBoxes.ca
We will not be beat on price!
We are the only ones to offer a full refund for any unused boxes!
Rent from CityBoxes with confidence, please see all our reviews at google and homestars.

Mari in Toronto
Mari in Toronto
1 review Toronto, ON
10/10

Excellent Moving Boxes Service

This is the second time I use CityBoxes and I couldn't be more pleased! Andrew was accommodating to all my last minute requests, and so generous in the billing. His honour system for adjusting the payment when the boxes are returned is really admirable. Both times I used City Boxes the refund Andrew gave me was more than I expected.

The boxes are great and made everything so much easier. I used 40 boxes and, because they were so easy to pack, I was done unpacking it all in 2 days! Andrew then promptly arranged to pick them up and get them out of my way.

Highly recommended!!!

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Company Response

Thanks for hilighting key point: CityBoxes is the ONLY company that offers a FULL refund for any unused boxes...on the honour system with no hassles.
Who knows how many boxes you need?!?!? It's more art than science, but the important fact is you want to end up with either ENOUGH boxes or be ONE BOX OVER. Otherwise what's the point in using our hard plastic same sized stackable bins for packing/moving/unpacking simplicity and convenience?

Terry in Toronto
Terry in Toronto
1 review Toronto, ON
10/10

Love City Boxes

Andrew was great to deal with. We were able to arrange delivery quickly and both pick up and delivery were as agreed. The boxes were great - clean, good sized to pack up my kitchen and peel able labels supplied. We were renovating our kitchen which finished early and Andrew offered to refund time not used without me asking. What a pleasant surprise. Would highly recommend CityBoxes. Thanks for a great experience Andrew.

1 of 1 people found this review helpful.
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Company Response

Commercial strength hard plastic rental boxes 27x17x12" with attached flip lids...great for moving or storage during a reno project.
Any why stress about box quantity or rental duration? CityBoxes is the ONLY company that offers a full refund for unused boxes or unused rental weeks...everything is reconcilable on the honour system with no hassles.
Rent from CityBoxes with confidence...250 google reviews and 500 homestars reviews over 6 years as Toronto's choice for rental moving boxes.

Jane in Toronto
Jane in Toronto
3 reviews Toronto, ON
10/10

Andrew takes a huge part of the stress out of moving!

From start to finish, Andrew was easy to reach, flexible about drop off and pick up times and communicated clearly at every step of the process.
Using City Boxes made it much faster and easier for my movers and made unpacking and living in moving chaos such much better than cardboard boxes.
Thank you Andrew!

1 of 1 people found this review helpful.
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Company Response

Don't we already have enough stress in our daily lives? Death, taxes and moving...the 3 things we all dread but must undergo [at some point!]
Good communication = reduced moving stress.
Renting plastic moving boxes is more convenient and will save you money.
Please submit 'order' tab at www.CityBoxes for a no obligation order proposal.
CityBoxes has the absolutely lowest prices, and are the only company to offer a full refund for any unused boxes [on the honour system with no hassles].

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about City Boxes

CityBoxes www. CityBoxes. ca rents reusable hard plastic moving boxes for residential/ commercial moves and storage/ renovations/ home staging/ open houses etc. FREE delivery and FREE pick up in Toronto and across the GTA. More affordable and more convenient than using cardboard. Please get a truly no obligation quote by ...
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