Aire Serv Of Caledon-King

Heating & Air Conditioning
Caledon ON L7E 5T3
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94%

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Reviews for Aire Serv Of Caledon-King

Average customer rating:
9.6 10 (59 reviews)

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Guy in Vaughan
Guy in Vaughan
1 review Vaughan, ON
10/10

Air Conditioning repair

Great service and friendly technician (Garfield) that took the time to explain what he was testing and replacing.
Came same day within 4 hours during July heatwave.

Would recommend this company

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Stanley in Caledon
Stanley in Caledon
1 review Caledon, ON
10/10

Air Conditioning repair

Responded promptly to request for service. Technician ( Andrew ) arrived
at time promised . He explained what the problem was and fixed it quickly. Was very courteous and helpful Would highly recommend Aire Serv of Caledon-King.

Stanley

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Kenny in Caledon
Kenny in Caledon
1 review Caledon, ON
10/10

Furnace Repair

Aire Serv has the best customer service. When I called, their respond is quick and accurate. The cost is affordable. I also learnt a lot about my furnace from Blake. I will highly recommend Aire Serv to the people I know.

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montaña4 in Fredericton
montaña4 in Fredericton
1 review Fredericton, NB
10/10

Furnace repair

Our gas furnace went down with a grinding noise and a bad smell on the middle of the night on new years eve, we shut it down and started a frantic search for a repairman, only AIRESERV answered our call and set up and appointment ASAP, Blake come in and gave us a cause and estimate in writing from there, the broken blower took until after the holidays to arrive but we were assured we had priority due to no heat, Grant installed the unit in no time and thank goodness we have heat again, thanks AIRESERV you are real pros and deliver what you promise.

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arcarter
arcarter
1 review Vaughan, ON
10/10

AC Maintenance

Andrew was friendly, professional and knowledgeable. He was on time. He answered all my questions. He even wore covers on his shoes to keep my floors clean - love that. Great value too at 100 bucks. Great job!

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Company Response

I hope that we exceeded your expectations! We take great pride in the privilege of coming into homes to perform service, maintenance and/or installation of air conditioners and furnaces. The shoe covers are our way of treating your home as if it is our own.

Rob
Rob
1 review Richmond Hill, ON
10/10

Air conditioning unit maintenance and repair.

Excellent job done on my annual maintenance and cleaning service for my home air conditioning.

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Company Response

As a new customer we are very happy to receive the compliment of "Excellent". We strive to exceed expectations and develop a solid customer base with our annual HVAC maintenance plans with two annual visits to your home.

Lisa
Lisa
1 review Caledon, ON
10/10

Air Conditioner Maintenance to find Defects and Problems

As you can see by the photo's that our Service Specialist took, our Air Conditioner was in badly need of a cleaning. Plus, we noticed that the unit was malfunctioning with the temperature on the thermostat, by not shutting off when it reached the "set" temperature in the house. Instead, the unit would keep on running, in some cases- all night long! Blake (from Air Serv.) was given the tough task to diagnose, clean, and then rewire our house to fix the problem. He was very knowledgeable in knowing what to do to fix the problems and surprisingly, it took him a couple of days to complete it. We were also grateful that Blake noticed a problem with the wiring from the thermostat to the unit in the basement/ outside. He was able to remove tonnes of incorrect wires that were in there previously and now we feel much safer with the new wiring that he installed for us. However, we continued experiencing the same problems with the unit not shutting off. So, we called on the owner (Glenn) to come over to see if he could diagnose what was wrong. In the end, he removed an "over ride" piece of machinery from the unit outside and appears to have solved the problem for good! This happened last summer and afterwards, we have never experienced any other problems with the Air conditioner since. We are hoping that is the case again this summer, when the weather warms up. This was our first time ever calling Aire Serv for help and I would highly recommend them in the future!

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Company Response

Great to hear that we resolved the complex wiring issues with your air conditioner. We pride ourselves on the service, maintenance and replacement of your air conditioner or furnace, no matter how difficult the issues presented to us. We hope you enjoy a problem free cooling season in 2017!

David
David
1 review Caledon, ON
10/10

Furnace part replacement and new venting installed.

The repair team from AireServ (Brent and Shawn) arrived on time and ready to get going. Brent explained what he was doing as he worked on the replacement part and Shawn removed the old ventilation piping.
The job was conducted professionally and quickly. Final paperwork was explained and not rushed with additional care to future contact information and services available.
Overall great customer service.
Well done.

1 of 1 people found this review helpful.
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Company Response

So pleased to have provided you with a first class customer experience for your furnace needs. Set appointment times, a focus on educating our customers and thorough paperwork are only some of the ways in which we provide this. Our courteous and professional staff strive to be your comfort specialists for all of your HVAC needs, whether it be service, maintenance or installation of your HVAC equipment. We appreciate your business and look forward to hearing from you again!

A from Caledon
A from Caledon
2 reviews Caledon, ON
4/10

HVAC and Water Tank replacement

We had chosen Aire Serv based on their reviews but they definitely didn’t deliver the high standard of quality customer service as mentioned. Glenn had come to our home and measured our hvac systems and water tank. We had advised Glenn we wanted a larger water tank to accommodate our everyday lifestyle. Glenn had mentioned that it’s not an issue and not too much more in price to have a larger water tank. Once the water tank had arrived it was the exact same size we currently have and when we called Aire Serve that we received the wrong tank they said we had to pay an additional amount for the larger size which was a disappointment as we already thought we were paying for a larger size tank. At that point we were hoping that no other issues would arise, but that was not the case. The install was to take up to three days but the installers definitely wanted to leave for a nice early afternoon on the second day. As the installation wasn’t completed and properly evaluated. The Air Conditioning was not leveled and the refrigerant lines weren’t sealed in the back until mentioned twice to the installers, the back of the furnace was not sealed which let a lot of unnecessary heat out. The exhaust pipes are three feet long and due to standard they are supposed to wrapped with installation which wasn’t done. When we asked why the exhaust PVC pipes are so long they weren’t able to give a reason if that was standard or not. Plus the vent screen on the PVC pipes keeps popping off. We were thankful that Glenn was able to come back and fix the furnace and AC leveling. But it didn’t end their, three months had gone by and we hadn’t received our OPA HVAC rebate when I called air serve they had sent the documents to the wrong email address for signature. We were very disappointing as rebates needed to be submitted before the end of the year. We definitely won’t recommend Aire Serv unless you want to be served with a headache.

1 of 1 people found this review helpful.
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Company Response

Due to the anonymity of this review,and that the installation took place 4 months ago, it took me a bit to retrieve the details. The size of water tank that you initialed approval for was clearly stated on the invoice. Sometimes there is confusion regarding U.S. gallons and Canadian litres. As you stated, Glenn returned and resolved the outstanding issues with the installation and upon checking the OPA Rebate site, your rebate submission was finalized December 5, 2016 and is currently filed in our "PAID" section. When the rebate cheque is issued, once submission is finalized, is out of our control. Sometimes there are hiccups with a job, however; we are all human and mistakes can be made. We are confident that there are no further pending issues.

dan greco in Richmond Hill
dan greco in Richmond Hill
1 review Toronto, ON
0/10

Performed Unauthorized Work at My House

This company performed unauthorized work at my property.
A tech came with my permission to solely diagnose a problem with my furnace. Upon leaving he handed me a bill for more than double what it was to cost just to diagnose my furnace. The technician was adamant that payment for this work was required and I didn't feel in a position to get into a heated debate in front of my tenants while on my property.

I gave the cheque to him to leave and shortly after called his office to report the problem. I spoke with Karen (the owner/ owner's wife) and she had agreed that she would get back to me after speaking with her technician. After about a week, my cheque was withdrawn from my account and had received no phone call. I called the day after and spoke with Karen. She claimed to speak with her technician and told me that he thought I was aware he was doing work. I then asked about why they had deposited a cheque before getting back to me and not coming to a resolution and Karen - the WIFE OF THE OWNER /OWNER - claimed that it wasn't her dept.

Currently have been in touch with the College of Trades, and consumer protection Ontario and investigations to follow.

1 of 2 people found this review helpful.
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Company Response

After reviewing the paperwork it indicated that you initialed approval for the work to be performed and signed to indicate satisfaction with the work performed. In our conversation you noted that we arrived quicker than anyone else would have and that you were satisfied with the service. I regret that you have now decided to pursue this further. Hopefully we will all bring resolution to this situation.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Aire Serv Of Caledon-King

Spring, summer, fall and winter…no matter what the season, you want to know that the temperature and air quality in your home is comfortable and clean. That kind of peace of mind comes only from knowing that you have a heating and air conditioning expert on your side.

In 2012, after three decades of providing home comfort solutions to clients in other locations, Glenn and Karen Rankin opted to live and work in their own community and opened Aire Serv Heating and Air Conditioning of Caledon/King As a family owned and locally operated business Aire Serv offers personalized, friendly service and world-class equipment with the most up-to-date technology designed to optimize your home comfort while minimizing energy costs.

Every customer’s individual needs are important to us at Aire Serv. Our focus of providing heating, air conditioning and indoor air quality services combined with world-class personnel have made us the first choice of many residential and commercial clients worldwide. Aire Serv LLC was established in 1992 and now has more than 180 franchise locations in Canada and the United States. While Aire Serv provides heating, air conditioning, ventilation and indoor air quality services, the business is built upon the philosophy of success and exceeding the customer’s expectations.

Aire Serv is at your service 24/7 for emergencies and in addition to installation of the most efficient air conditioners and gas furnaces on the market, the company offers indoor air quality services, zoning systems, and energy-efficient alternatives. Only the most professional technicians in the field, who share the Rankin’s high standards and work ethic, are chosen as Aire Serv employees.

The company policies of telling you the price before they start, putting on shoe covers prior to entering your home and cleaning up after the work is done lets you know that Aire Serv staff respect your home as if it were their own. Unlike some companies that are in and out like a flash, Aire Serv technicians take their time doing the work and there is NEVER an overtime charge.

Not only does Aire Serv know heating and air conditioning installation, maintenance and repair better than any other HVAC company but the Rankins are your neighbour...and they care about your home comfort. Look for Glenn and Karen around the community and call whenever you have a heating or air conditioning concern...they’ll be glad to serve you

Their services include:

Residential Air Conditioner Installation and Repair
AC and Furnace System Maintenance
Furnace Installation and Replacement and Repair
Air Duct Cleaning and Indoor Air Quality Service Solutions
Electronic Air Cleaners and Filters
Commercial Air Conditioning Repair
Commercial Heating Repair
Energy-Efficient, High Efficiency System Upgrades
Zoning Systems
Indoor Air Quality

Poor indoor air quality can lead to mold growth, severe allergies, and a variety of other long-term conditions depending on the contaminants in the air. Regular filter replacement and duct cleaning are two of the easiest ways to maintain your air quality.

Aire Serv of Caledon-King is a family owned, and locally operated full-service air conditioning and heating company with licensed, expert repair technicians providing services ranging from preventative maintenance programs and repair service to full air conditioning and heating system installations. From routine professional maintenance to new installations, emergency repairs, and air quality issues, Aire Serv has you covered. Surprise-free, we charge by the job, not the hour, so you’ll never have to worry about unexpected overtime charges again. Our courteous technicians are available 24 hours a day, 7 days a week. We'll put you in your comfort zone.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Ductless Air Conditioning Systems Ductless air conditioning systems provide advantages over standard HVAC systems, offering control similar to that of a zoned system, improved efficiency by emitting air without the reduction in cooling seen ducted systems, and reduced noise. They also offer an effective solution for homes where adding ductwork is too cost-prohibitive or impractical. Ductless systems can provide both air and heat, and though more costly than window units, are less expensive than heat pump systems. Talk to your Aire Serv professional about whether a ductless system may be right for your home. Indoor Air Quality Older or improperly sized HVAC systems that cannot provide adequate ventilation, temperature, and humidity control could be affecting the indoor air quality in your home and the health of you and your family. Trust in the experts at Aire Serv to help you determine if your system is affecting the air quality in your home, and to provide you with a list of solutions for restoring your home to the comfortable, safe haven you depend on.
SERVICES
Residential Air Conditioner Installation and Repair AC and Furnace System Maintenance Furnace Installation and Replacement and Repair Air Duct Cleaning and Indoor Air Quality Service Solutions Electronic Air Cleaners and Filters Emergency Service When your AC goes out in a heat wave or your furnace breaks down in an ice storm, you need emergency service fast! Rest assured Aire Serv is there for you, 24 hours a day, seven days a week, with live dispatchers, prompt service, and no charge for overtime, weekends, and holidays. AC Repair: Don’t let common air conditioning problems leave you sweating it out. Our technicians can quickly diagnose and address your AC repair issues, returning your home to comfort in no time. Furnace Repair: Heating equipment is complicated, and when one component malfunctions it can easily affect the entire system. Rest assured, Aire Serv technicians have the knowledge necessary to identify your furnace issues fast, restoring your home to safe temperatures. Repair vs. Replacement: If your AC or furnace is aging or suffering frequent breakdowns, the professionals at Aire Serv can help you determine if repair or replacement is your best option financially, as well as the function and dependability you can expect from each option. Commercial Air Conditioning Repair Commercial Heating Repair Energy-Efficient, High Efficiency System Upgrades Zoning Systems AC and Furnace Maintenance: Ensure safe, efficient operation, and prevent unexpected issues before they occur with professional inspection and routine maintenance at least once per year – before the heating or cooling season begins. In addition, learn the necessary AC maintenance or furnace maintenance you can perform to keep your equipment running dependably and efficiently. Repair vs. Replacement Consider these factors to determine your repair or replacement needs: Age: Air conditioners more than 10 years old and furnaces 12-15 years old are typically ready for retirement. Investment cost: Comparing the repair costs of your existing system versus the purchase price of a newer system with the help of an Aire Serv professional can help you calculate the financial benefits of replacement. Energy costs: Today’s minimum SEER rating, 13 SEER, offers a system that is 30 percent more efficient than systems just 10 years old. Boost the SEER rating and the energy savings is even greater. When you add up energy savings along with monthly repair costs, an upgrade may be your most cost-effective option.
BRANDS
We perform service and repair on ALL brands and types of HVAC equipment. No matter what kind of heating or air conditioning equipment you have, our trained professionals will help Put You in Your Comfort Zone®! We install the following brands of air conditioners and heating systems: Amana® Heating & Air Conditioning The Amana® brand — An American Tradition As the innovative manufacturer behind the world’s first walk-in cooler and the Radarange® microwave oven, the Amana brand has long been an American institution. Goodman® Air Conditioning & Heating Thank goodness for Goodman® For over three decades, the Goodman® brand has concentrated on something more important than simple brand-recognition consumer advertising. Lennox® Heating & Air Conditioning Innovation and Service you can trust Lennox’ innovative solutions include energy-efficient air conditioners, furnaces and heat pumps, plus garage unit heaters, boilers, air handlers, packaged units, comfort controls and indoor air quality systems.
STYLES
The Aire Serv Advantage We are available 24 hours a day, 7 days a week for all of your heating and cooling needs. Our repairs are performed properly the first time, and our work is guaranteed. We charge by the job, not the hour, so you’ll never see an overtime charge. Our technicians will provide you an up-front explanation of issues and possible solutions so that you can decide the solution that is best for your home.
SPECIALITIES
The last thing you need on a blisteringly hot summer afternoon is for your air conditioner to stop working, or for your furnace to give out the night of the first frost of the year. Either way, you need service as fast as possible to prevent your house from becoming a veritable oven or icebox. At Aire Serv®, we’re on call 24/7 to offer air conditioning repair and furnace repair when you need it most.
WEBSITE
https://www.aireserv.ca/caledon-king/
MEMBERSHIPS
BBB accredited
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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