WOW Snow Removal

Formerly Wow Roofing And Insulation
Snow Removal
Richmond Hill ON L4E 3G1
Write a Review
Write a Review

HomeStars  >  Roofing in Richmond Hill  >  WOW Snow Removal  >  New Roof and Mold Removal
Private User
Private User
Private User reviews Markham, ON
10/10

New Roof and Mold Removal

At the end of September I found out our roof was leaking and the attic was filled with mold. I was looking for a company that could deal with both problems at the same time. I hired Wow Roofing and Insulation because they specialize in mold removal as well as roofing and insulation. 
Tony, the owner of the company came the same day I called. He gave me a price estimate and a time frame. He also assured me that if they find any additional damage, he will fix it no matter how long would it take.
Our roof was in very bad shape. We had double and in some places triple shingling that needed to be removed. Our skylights were rotted and leaked. 
Our attic was a disaster. It was wet, overgrown with mold. We had no functioning ventilation and excessive amount of cheap moldy insulation. We also had an insufficient number of baffles that were actually not connected to anything. 
The worst part of the attic were our beams. They were secured together by thin plates with short spikes. These plates had inscription “Not for trusses” directly on them. Yet they were used for all our trusses. As the wood worked over the years the beams started to shift. The plates could not hold them. To fix this, and to prevent our roof from collapsing in the future, the crew had to reinforce the beams. They drilled 2 holes in top and bottom of each plate and bolted them into the beam. This needed to be done from both sides of every single beam for all our beams. It took the crew 2 days to do just this. 
After removing all the mold from our attic Tony placed a new high quality insulation in. He then installed new baffles (about 5 times the original amount) and connected them to the soffits. This now provides a good air flow in our attic. Tony also installed 2 new improved vents in our roof for maximum ventilation. 
The crew covered our entire roof with new plywood decking and underlayment before laying new shingles. They replaced our old skylights  with new ones. They re-sealed the new skylights with triple protection to prevent any water seeping through.
To do everything right took twice as long as expected. Tony was always present supervising his workers. He had been giving me periodic reports (at least once a day, but usually several times a day) explaining in a great detail everything that was done and why). He had been taking pictures so that I could see the problems and the progress. 
Tony is a friendly, detail oriented perfectionist. He is an honest guy who will not leave a leaf unturned. He always makes sure that the work is done up to his standards. 
I believe the price we paid was very fair considering the amount of work done and the quality of materials used.
I can recommend the Wow Roofing and Insulation to anyone. I am very pleased with our new roof and should we ever move and need a new roof, I will definitely hire this company again.

Approximate cost of services:
$21,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Dear Client,

We were very happy to have had the opportunity in helping our clients. Luckily we caught all the problems such as, damaged studs, rotted roof deck that could have been a catastrophic disaster under pressure from winter snow.

Tony