I appreciated Bryan's detailed, honest, experienced response to my questions! I spent much time on the phone with him. Also he sent me a long detailed email about different alternatives after sending him pictures of the cracks and holes in our basement bare walls. He explained what his cost would be for him to fix them or what to do if I decided to do it myself or a mix of the two. He explained every possibility and the reasons for doing it. Then he left it up to us to make a final decision about what we wanted to do. I certainly reccomend Bryan at DynaCrete!