I have to say, Bryan was an absolute dream to work with. His service wasn't cheap, but it wasn't unreasonable and honestly I would have him help me again in a heart beat.
I tore up some carpet in my basement in prep for a new carpet install and after a rainfall notices some water on the concrete. I contacted Bryan and within an hour he responded to me. He was here the next day to take a look and he was very open and honest about what he thought the problem might be - it was hard to tell because the basement walls are finished.
When he came literally the day after to do the work he was very methodical in his diagnosis, and took every step to minimize the damage and explain what he was doing at every turn. He was professional, courteous, sympathetic and frankly more than I could ever have expected. After making the fix, he tested it and told me to test it the following day - the repair was flawless and I would wire him back in a heartbeat -- though hopefully I don't have to! He also noticed a small crack that was not obviously leaking but that he filled anyway for me, knowing that I'd be putting up drywall again and looking at the problem from my perspective.
Really pleased. Thanks Bryan!
He responded almost immediately to my