We are first time homeowners and we embarked on our first renovation experience last Fall. The scope of the project was a full gut of our mainfloor, the removal of load bearing walls, new windows and doors, flooring and a new kitchen.
This was a big investment and we approached it carefully. We interviewed and got quotes from five contractors. We chose Sam for a few reasons: 1) high praise from previous clients, 2) excellent communication skills, and 3) the quoted pricing was competitive for most areas of the job.
Sam lived up to expectations and we were very pleased with our decision. Throughout the project Sam was responsive, thoughtful in his approach to problem-solving, transparent and always willing to fix any issues of concern (which were few and far between).
We were also lucky that Sam was incredibly patient. The high level of investment and the fact that this was the first time going through the reno experience meant that sometimes decisions took longer than expected. Throughout the project Sam worked with us to adjust timelines.
There is one problem you will face in working with Sam - he is in high demand and will continue to be - so you may have to wait for him to get to work on your job.
- Company Response
Thank you so much. It was a pleasure working with you on this project. We hope to have the opportunity to work with you on any future projects. No matter how busy we get ;)
- Sam Bigelow