Sam is honest and committed to delivering a first class product. He is easy to work with and does his best to ensure his customers are happy. His team of trades have been with him for years and that aloneness speaks volumes.
We interviewed 4 contractors before signing on with Bigelow construction. Sam has all the qualities you want in a contractor- super knowledgeable in all areas of construction, proactive communicator, reliable and above all trustworthy. Our project was complicated as our house was built in 1883 and required many structural adjustments. Sam project managed the construction and communicated very well with our architect and engineers. We had high expectations with finishes and design and Sam always took the time to ensure we were happy no matter what. He provided us options for cost savings that didn’t compromise quality. Our project scope kept increasing (as we kept adding to our project)- sam accommodated these requests in a timely manner and with high level of professionalism. Project came within -+ $5k of the initial project quote (aside from our project add ons) which is incredible given the size of the project. Timelines were reasonable as well. The most notable support we received from Sam would be the level of customer service and how much care he put into ensuring we had a positive experience while living through the renovation- he showed up on weekends, snow, middle of night - to take care of anything urgent we needed him for. Bigelow construction will be our go to for all future projects and I recommend Sam without hesitation.
Thank you so much for your kind review Anika! You guys were an absolute pleasure to work with and I couldn't be happier with the final product that we were able to provide to you and your awesome family. I really pride myself on providing superior customer service and I'm so glad that you appreciated that.
I hope you're enjoying your beautiful new home!
Bigelow Construction gave me the lowest estimate for renovating my basement, and was thrilled when they completed the job on budget. Sam is a great and honest guy. Would definitely recommend.
Thanks so much for your review. We try to be realistic with budgeting and timelines and are so happy that you're please with our services!
Very easy to work with Sam. He was transparent up front about the work and made a lot of time for us leading up to it. It was a tough job on tight timelines, so it wasn’t without a hiccup here and there. But it was done at a fair price, with great craftsmanship, and significant transparency of scope and expectations.
Thanks so much for your kind review Kyle!
As you say, renovations in these older homes in downtown Toronto, which are our specialty, are complex processes, and there are often unexpected issues, or "hiccups" along the way.
Our approach has always been to keep expectations realistic, lines of cummunication open, and costs and porcedures transparent. We're so glad to hear that you appreciated this approach and hope that you enjoy your new space!
Bigelow Construction’s work was excellent! They took on a very challenging skylight job that two previous contractors had refused to do, and did a lovely job of it. We have an old house in the Annex, with the result that there was a very large old wooden beam, and electrical wires, across the skylight, which meant that no other contractor would take on the job. Bigelow took it on and did a great job, right down to carefully matching the paint color and doing all finishing work and cleanup meticulously. The rear deck was replaced beautifully, and Bigelow implemented a number of improvements, such as redoing crumbling concrete piers, and extending the eavestrough drain right out to the garden surrounding one of our trees. Sam Bigelow and his team were all articulate, friendly and hard-working. They got all three jobs done in a little over a week. Thank you for a job well done!
Thanks so much for your review Roger. Much of our work takes place in occupied homes, so we work very hard to ensure that we create as little disruption as possible to people's lives by carefully controlling dust and mess and making sure to clean up meticulously.
Sam and his team were amazing. We pulled out our slab, repaired concrete floors, added built in storage, a bathroom and shower and new staircase. Everything went close to quote. Sam is so responsive and the work him and his team did is fabulous. We have hired him/them all back since for other home renovations. Highly, highly recommend.
Thanks so much for your kind review Shannon. You and Matt were an absolute pleasure to work with and we look forward to working together again in the future.
Enjoy your new space!
We recently hired Bigelow to complete a renovation and addition to our 3rd floor. Sam is a pleasure to work with -- he is knowledgeable, honest and he gets the job done. And his team is awesome -- everyone that worked on this project was personable and reliable -- we are thrilled with the final project and the process was as painless as it gets with renovations. I Highly Recommend Bigelow Construction and would most definitely use them again.
You guys were an absolute pleasure to work with and we're so happy you felt the same about our crew.
Enjoy all your extra space!
Sam and his team (Bigelow Construction) just built the most amazing deck for my family in West Toronto! From start to finish, Sam was honest, flexible and reliable. I had clear design preferences which he listened to and then made happen. The quality of workmanship is impressive. HIs team was neat and tidy - cleaned up workspace at the end of each day. They showed up with they said they were going to.
Becasue of Sams competent team, we have ended up with the most beauty-full deck in Toronto!
So glad you're happy Lee! This was a great prject to work on and we're really happy with how it turned out.
Bigelow construction is a small general contracting firm. We offer a wide array of services, including washroom and kitchen renovations, additions and construction management services. Sam Bigelow, owner operator, is a certified building renovation technologist with more than 12 years experience in the construction field. Bigelow Construction offers reliable and rapid service with transparent, easy to understand quotes. Our focus is on treating you and your property with respect through careful consultation and jobsite management. Call or email today to arrange a site visit to discuss your renovation needs.
Basements + Bathrooms + kitchens + Additions + Management + Decks + More