I would NOT believe any of the 10 star reviews! I have experienced the same as many other 0 reviews that I have come across on the internet. Harris who comes across as a professional and well informed person sold the job to us and our neighbour on AUGUST 25th, we both picked the stone (basic nothing to glamorous or FANCY!), we were impressed when they showed up on September 10th to excavate and put down first layer of gravel, we paid then first deposit as we agreed, we keep our word and paid them (BIGGEST MISTAKE we have ever made) $5000. that was the end of that. Sent a friendly text to DAVID (claims to be the owner .. I wouldn't be so proud of that if I were him) on Oct. 2 at 9.27 am. asking when they will return, Response: "still waiting on stone colour" sure we believed him at the time. Oct 7 I text him again. "any news" response "still waiting" Oct. 13 "it's now 9 weeks where are the stones" - now it's getting a bit unbelievable that a stone company takes THIS Long to order stones. His response " be patient' Oct 15 inquired AGAIN his response " stones being MADE" seriously?!?!?!?! Oct 24, 25, no reply to any texts.... Oct 30 his response "ground Wet" (we signed in AUGUST!!!), Oct 31, and today Nov 8 we have snow on the ground (STOUFFVILLE) and guess what NO STONE!~!!!! and not only has David been so SHADY his so called project manager Leena called me 3 weeks ago promising stones the following week and nothing. according to her answering machine she only works Mondays and Fridays from 9-5 and we have called during those times ON NUMEROUS occasions and guess what no response ! most times the machine is full, which I'm pretty sure are from other they have mislead and Harris...well he's disappeared. I am advising any person out there who have saved their hard earned money to make their house beautiful to save them selves and go else where. Mega interlocking have been nothing but a nightmare. ALL those reviews out there are true about them. I am seeking legal action because I need my front and back to be accessible soon and before someone sues us by tripping on our front step. I'm frustrated and very angry.
- Approximate cost of services:
- $15,000.00
- Company Response
Our company was contracted to do some interlocking for this customer, unfortunately we got backed up because of product delay. Once that the product is here and ready the rain that we have had has put us back, unfortunate we explained this to the customer - to do this project properly we have to wait till the spring. We have a warranty on our work we have to make sure we do things right 100% of the time. As show on the customer’s pictures our work is ready for stones to be laid.