We were looking for a screen for a window that we have, so we can open this window in the summer and not worry about bugs flying in. I called up Sam the owner and he was great. He told me that the screen window would be $12 for standard size, and $15 for non-standard, and there's an installation fee. When he came in to measure the actual size, he was very professional, and didn't charge any fee for measuring. The screen window was ready in 3 days and he came in to install them. Overall a great experience!