Moving from Ontario to Fort McMurray with CK Movers was the worst experience I have ever had. The stories that I have read above were almost word for word what has happened to us! We were told that the truck broke down in Toronto and that they couldn't get it fixed. This was 2 days before they were scheduled to be in Northern Alberta, a 4 day drive from our starting point in Cobourg, Ontario, an hour east of Toronto. This was September 11. AJ then told us that if the truck was not fixed by September 18, they would send a truck from BC to Toronto to get it! When asked why they wouldn't just contract another company to get our things to us in a timely fashion, we were told that because it was the busy season, they couldn't get any other company to do this. We told AJ that we wanted a call the next day to keep us updated as to what was going on. We never received any phone calls from them. If I didn't call them, they wouldn't have contacted me for a couple of weeks! When we finally did get a call from Boris on October 3 telling us that the truck would be there the next day, he told me the price, and hadn't even discounted us!! I was beyond mad at this point! When I got angry about the price, Boris's remark was "Would you like to get your things back or not?" When I told him that AJ had promised a call from the owner of the company he told me that he would not let me talk to the owner because I was just going to give him a bad name! When our things got here, there were fragile boxes crushed, several broken items, including a custom oak table, and crystal wine glasses left to me from my mother when she passed away. The only good thing from this move was the 2 men, Bill and John, who were the movers, but they were not employees of CK, only on contract. They saw the damage done to our belongings, pointed things out to us when they saw it as they were taking it off the truck.
I would not recommend CK Movers to move me across the street! Don't make the same mistake I did!