Martino HVAC

Heating & Air Conditioning
16 - 150 Connie Crescent Vaughan ON L4K 1L7
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96%

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Best of 2019 winner 6 timesBest of 2019winner 6 times
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Reviews for Martino HVAC

Average customer rating:
9.7 10 (203 reviews)

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Marlow in Toronto
Marlow in Toronto
1 review Toronto, ON
10/10

FANTASTIC SERVICE TIME

I CALLED MARTINO AT 2PM ON THE HOTTEST, MOST HUMID DAY OF THE YEAR SO FAR. THEY HAD A TECH OUT TO SERVICE MY A/C AND GET IT RUNNUING AGAIN WITHIN 2 HOURS.

WHILE OTHER COMPANIES THAT I REACHED OUT TO THE NIGHT BEFORE DIDNT EVEN CALL ME BACK MARTINO GOT IT DONE AND DONE QUICKLY. 5 STAR SERVICE FOR SURE

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Company Response

Thank you for your review Marlow! Providing quick service is what we strive for even when it's the hottest day of the year. We look forward to working with you again in the future.

Mary Lou Schaff from Etobicoke
Mary Lou Schaff from Etobicoke
4 reviews Brampton, ON
10/10

Air Condition Unit

Martino Contractors installed a new furnace a couple of years ago and I was so impressed by their service that when I had trouble with the A/C unit there was no hesitation in calling them again. Adam came and and inspected the A/C which was 15 years + and as it would have been costly to correct the aging unit I decided to purchase a more efficient and dependable one. The service technicians were very knowledgeable and accommodating in explaining what they were doing as well as answering my questions.

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Company Response

Thank you Mary Lou for your review! We are glad to hear you were happy with the new AC installation and look forward to taking care of your future heating or cooling needs. Enjoy the new AC!

v_varano
v_varano
0 reviews Vaughan, ON
10/10

Air conditioning

Tom and Brett showed up on time and completed their work effectively and efficiently. They answered all of my questions. I would highly recommend Martino HVAC, Tom and Brett to everyone!!

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Company Response

Thank you for your review! Enjoy your new AC during this hot weather!

Private User
Private User
Private User reviews Orangeville, ON
10/10

Furnace

The Techician Mark was timely, professional and was very meticulous with my furnace repair. The company was accommodating to my availability as well....the repair was done on the weekend without me having to take time off.
A professional company with great level of service

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Company Response

Thank you for your review! Mark is a great technician and we are glad to hear you were happy with his workmanship. We are happy to accommodate you any time for your heating and cooling needs and look forward to working with you again in the future!

Sheena from Toronto
Sheena from Toronto
3 reviews Toronto, ON
2/10

Not worth signing up for their annual plan

We signed up for their annual tune up plan as it was time to get our furnace and air conditioner checked on. We also had some issues with our condensation pump and couldn’t locate where water was leaking. The technician they sent out was useless! We found the source of the issue ourselves 3 weeks later, that the hose connected to the pump was broken. Would not recommend them and I’m weary of having them check out A/C which is scheduled for closer to summer.

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Company Response

Hi Sheena,

We are so sorry about your recent experience. Can you contact our office and ask to speak to Adam? We would like to look into this for you but require more information such as your address.

Can we also offer you a refund for this service and/or send another technician to your home?

Thank you and once again we are sorry for this experience you've had.

Winston in Richmond Hill
Winston in Richmond Hill
18 reviews Richmond Hill, ON
10/10

Reliable, honest and great customer service

I phoned Martino Hvcac and they sent someone out the next day to a noise issue I was having with my furnace. Dave came and diagnosed it to be the inducer motor, ordered part and Trevor came the day after and replaced it. Overall, great customer service from when you call and to the service people who come for the repair. I would say the costs are reasonable and worth it to know that it was done right.

I would definitely use them again and appreciate the fast response.

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Company Response

Thank you Winston! We pride ourselves on having great technicians and we are glad you enjoyed your experience with us! We look forward to helping you in the future with any heating or cooling needs.

FrankT in Brant
FrankT in Brant
1 review Brant, ON
10/10

Great customer service

Just got the furnace and air handler. The martino rep who came to install and inspect the product was very knowledgeable. Will definitely recommend martino. Looking forward to more great service. So far, no problems with my system.

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Company Response

Thank you Frank for writing us a review about your experience with us! We are here for you for any of your heating or cooling needs and look forward to providing you service in the future.

Victor in
Victor in
1 review , ON
10/10

Installed AC units in two of our rental properties

I dealt with Adam Saunders before so when it came time for a couple AC units for our rental properties it made sense to contact him, along with a couple other suppliers . Adam provided a quick reply to our requirements and a competitive quote. Adam kept me posted with regards to the installation date which allowed me time to inform our tenants. The installations were both professional done and the installers were both courteous and informative. We our having a new home built later this year and Martino HVAC no doubt will be doing our AC unit. I highly recommend Adam and his team at Martino. Thanks for a job well done regards, VB Alliston

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Company Response

Thank you Victor for choosing to do business with Adam and the rest of the Martino Family! We are proud to continue to be your provider for all your cooling and heating needs for your home and rental properties. We appreciate your kind words and taking the time to write this review!

Bob
Bob
8 reviews Markham, ON
10/10

Great Service - Very Professional

Our furnace started to act up after only 11 plus years and we felt it was wiser to replace it than to undergo a costly repair. Spoke to 3 contractors, all reviewed on Homestars. Ultimately chose Martino and we are not sorry. JP came to the house the same day we called. He listened to our needs and after a bit of back and forth discussion, we agreed on a mutually acceptable price for the job. Installation date was arranged for a few days later. Tom and Emmett arrived in the morning and went right to work, letting us know what they were doing along the way. The company even provided portable heaters in case it got too cold in the house during the job. When done they explained various aspects of the new furnace and humidifier. They couldn't have been nicer and more professional. Also, speaking to Adam and Sonny in the office was a pleasure. All in all, the whole process was handled very professionally and we highly recommend them for your heating needs.

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Company Response

Thank you Bob for choosing to do business with Martino HVAC! We are glad to hear that you were happy with our service and that your experience with us is worth recommending! We will pass on your kind words to JP, Tom, Emmett, Sunny and Adam. Enjoy your new Furnace!

Mike Caufin in Toronto
Mike Caufin in Toronto
2 reviews Toronto, ON
10/10

Changeover from oil to gas

Very happy with the service I received from Martino HVAC! I recently bought a 60 year old house which had an oil furnace c/w large indoor oil tank, and a decrepit A/C unit. There was also no natural gas line in the house. I shopped around with several contractors and not only was Martino a great value, but they were extremely helpful and professional walking me through the complex process of removing the old oil tank and trenching in a new gas line. The workmanship was also top notch. now into my first winter with the new equipment, I can say it is very quiet and the house feels very comfortable. Kudos to JP and the Martino team!

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Company Response

Thank you Mike for choosing to do business with JP and Martino HVAC. We are glad to have helped you convert from oil to gas and not only save you money in fuel cost but improve the comfort and quietness in your home. We look forward to maintaining your equipment and providing service to you in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Martino HVAC

Martino HVAC is a family owned company that supplies and installs residential HVAC equipment for new homes and retrofit applications. Martino HVAC have been in business since 1987 and our company has installed approximately 70,000 furnaces and air conditioners all across Ontario. As a testament to our culture and working environment, many of our employees have been with us since inception. Our dedicated staff has grown from 12 to over 52 employees in the last 25 years, with a recent expansion to the city of Ottawa. We are now serving customers in the Greater Toronto Area and the Ottawa Region.

Servicing:
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VAUGHAN LOCATION

150 Connie Crescent

Vaughan, Ontario

L4K 1L9
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STIRLING LOCATION

400 West Front Street Building 5

Stirling, Ontario

L0K 3E0

Check us out here as well:
https://www.facebook.com/MartinoContractors/
https://twitter.com/martinohvac

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Air Conditioning, HVAC, Furnaces, Humidifiers, Thermostats, Ventilation, Filtration
SERVICES
HVAC Services
BRANDS
Rinnai, Daikin, Goodman, Napoleon
SPECIALITIES
HVAC design, service, and installations
WEBSITE
http://www.martinohvac.com
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
60
PAYMENT METHOD
Cash, Cheque, Credit Card (MasterCard or VISA) Financing Available
MEMBERSHIPS
BILD, Renomark, HRAI, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Kindly refer to our website for more insight.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.