Upon recommendation of a friend and colleague, I took my computer into to Paul at XPC. Since self-reinstalling computer to factory settings, computer was operating differently. Gave Paul a detailed outline of what was occurring. Within 4 days I heard back and got a detailed list of diagnostics that were run. No issues were found. Paul was knowledgeable and even recommended some alterative programmes than the big name virus scanners etc. We chatted about a few computer issues in general and I have to say he really knows his stuff. I would recommend XPC to others. Thank you.