Approximately 9 years ago Craig took on the job of painting our 4 unit heritage house. He was very personable and worked well with our designer. We knew early that there were going to be problems. The white sills were chalky with very poor paint coverage. He agreed to redo all the sills but unfortunately they looked no better. The quality of the paint product seemed very, very poor. As time passed, as little as months, all the white trim, soffits and undersides of doorway entrances were blotchy and very discoloured. Although we adored the colours and other touches he did, the majority of his work has left the whole strata very disappointed. Our previous paint jobs lasted 12-13 years. Craig’s work looked like it needed redoing very, very early.
The paint on our doors can be scratched off with a fingernail. The poor surface preparation and paint product has left us with peeling areas, chalky discoloured surfaces and rotting wood.
I tried many times to contact Craig to complain but although he promised to come by, he never did.
I cannot recommend imperial painting.