My husband found out about MLS Plumbing and Mechanical Ltd via an advertisement because we wanted to install a Backwater Valve in our home basement after the Toronto 2013 floods. Michael Stieranka returned my husband’s phone calls and made a time and date to see us. During Michael’s first consultation, he explained the process meticulously, and we became impressed with his thorough knowledge of plumbing in general. After interviewing several different contractors, my husband and I decided immediately after Michael left, that we would select him over all the other plumbers we met. Our house is about 50 years old, and my husband and I felt that we could not afford to make mistakes with the existing issues in our old home. The other concern we had, is that we are newcomers from another country (Australia) and we really did not know where to begin with contractors. We decided to go with the very good first impression we got from Michael.
Michael worked fast and efficiently to install the Backwater Valve on the day that we had all agreed upon. He gave me explicit instructions about applying for a Permit from Toronto City and he did all his work according to Code. Michael worked with his staff to dig the hole in the basement, worked in a neat and orderly fashion, installed the Backwater Valve and explained the maintenance process for the long term. The inspector approved and asked me if my plumber had explained everything we needed to know about the Backwater Valve, and I told the inspector that Michael had already repeated it all to us several times just to be completely confident that we understood.
Michael’s patience, diligence, hard-working ethic and professionalism is outstanding. I highly commend him to anyone who needs to have everything explained in a careful manner. Michael presents invoices like a professional, and it is very encouraging and impressive to see a contractor work legally!
Michael is a highly competent plumber, who is reliable and dependable. We will be constructing two new bathrooms in our family home next year, and we will only consider MLS Plumbing for future plumbing needs.