I do not know much about eaves and downs but i knew the ones I have were in bad shape especially last year when I saw rain water coming out from the middle of the eaves and they looked warped and were rusted. I saw the ratings and reviews they have here at HomeStars and called them right away. Both Serge and Russell were courteous, answered all my questions and responded fast either by phone or by e mail. They improved the poor designs and repositioned my downs effectively. They cleaned up after which was nice. I definitely will use them again in the future when the need arises and will not hesitate to recommend them to friends or family. Thanks for a job well done!