I had a broken cable that my husband found on the garage floor a few days ago when i tried to open my garage door. I called a few companies around me and they seemed to be quite rude on the phone. I called Central Garage Doors and the lady on the phone was very pleasent to me. She offered me a discounted service call and that the repair man would be out within an hour. Sure enough he showed up in 40 minutes, showed me that the cable was broken and needed to be replaced. He also showed me that my spring was broken in half. Neither myself or my husband noticed that and he offered a good price to change out the spring. All in all the whole experience was very pleasant and the total bill was lower than what we found online. I highly recommend the folks at Central Garage Doors.