I live in a high-rise Condominium Downtown Toronto and like many people have problems with wretched pigeons. After doing a little bit of research I decided to go with Pigeon Busters to install netting on my balcony. I sent an email and Shirley responded within the hour. A few more emails later and we had my installation date confirmed. The installer arrived on time and was super pleasant and efficient. Within 45 minutes the job was done. And I'm super pleased with the result. Also, if you take a look at the picture I posted with my review you will see that it does not detract from my view.