From the initial quote with Emil (owner) to the team that arrived on the day off - Martin, Sinal, Tyler, John and Mat, I have nothing but great things to say for Burloak Movers. Efficient, safe, friendly, accommodating, non-confrontational, and willing to go out of their way, are only some of the descriptions that come to mind.
Whilst most companies will carry the appropriate insurances, pack and move your home (without damages, if you're lucky!), the following are 2 examples why (for me) Burloak movers stand out amongst the rest.
1). I requested 2 king size mattresses to be brought up from my basement apartment to the garage for scrapping later. I also needed a full size fridge that I had stored in the garage to be moved down to my basement apartment. Although it was not part of the original quote, the team obliged with NO fuss or additional cost. The convenience of having it done for me, cannot be discounted.
2). During the quote Emil informed me that one of my closets would be a problem and he did not have the expertise to dismantle and then reassemble it. Upon request (this is important because he did not push his referral, on the contrary I pulled him to refer someone as I did not have a solution), he referred, someone who could, and a day before the move, the "expert" arrived disassembled the closet and packed it for moving. Before the team finished unloading into my new home, they contacted the "expert" and he promptly arrived, re-assembled the closet in its final place and left. The seamless interaction between the two parties at no additional headache for the customer is indescribable.
The actual move went smoothly and ALL my belongings arrived without any damage. Considering I moved from a 3,500 sqft detached home into a 2,000 sqft townhouse, it is commendable how the team worked tirelessly and efficiently to get the job done at 5pm on a Saturday (again no extra cost for working on the weekend).
I will definitely be using Burloak movers for my next move, and I hope you do too!
- Company Response
Thank you Savio!