Casati Natural Gas

Heating & Air Conditioning
7 Adriatic BRAMPTON ON L6P1W7
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HomeStars  >  Heating & Air Conditioning in Brampton  >  Casati Natural Gas
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24%

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Reviews for Casati Natural Gas

Average customer rating:
3.5 10 (2 reviews)

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Gerald  Van Sluytman in Brampton
Gerald Van Sluytman in Brampton
1 review Brampton, ON
2/10

Furnace

Casati cares only about sales. -- forget customer service. He is unreliable, undependable and full of excuses. I purchased an American Standard high efficiency furnace in2009 , with a ten year written Parts and labour warranty, which had to be serviced every year. For nine years I adhered to all conditions, paying an average of $ 100 per service. When in November 2016 the Furnace stopped working, I could not get Casati to call me. He was always too busy or swamped. So much for his warranty. I had to get another HVAC company to fix it at a cost of $450 . This Technician spent several hours diagnosing the problem and even brought the American Standard Technical Support manager to help find the problem. So even if you save a few dollars upfront with Casati , you will have aggravation and disappointment with his after service

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Private User
Private User
1 review Caledon, ON

First Review

5/10

cas furnace

Sitting here, enjoying our wonderfully warm home. On Thursday the service guy informed us that our 15 year old furnace needed a new $1600 DC motor. Time for a new unit. Phoned several dealers to get suggestions and budget pricing. Joe Casati was the best price, and that was on the furnace Consumers Reports recommends highest. He came by next morning (we have a fireplace and were not in a hurry) to check out our space etc. The following morning they arrived with the unit (American Standard platinum). Four hours later they were cleaned up and gone. Nice guys. Saved $1500. Verrrrry quiet unit. Unfortunately, it turns out he installed the unit incorrectly and I had condensation pooling on top of the unit. Luckily, none of the water got inside the electronics. Then he came to resolve the problem, he did not bother to put the doors back on correctly.

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More about Casati Natural Gas

We are your number one source for all of your heating, ventilation and air conditioning needs. Our highly certified and experienced HVAC technicians are readily available to come out to your location and assist you in any comfort control need that you may have.
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