renoWOW!

General Contractors
Toronto, Etobicoke, Scarborough, Markham, Leslieville, The Beach
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Reviews for renoWOW!

Average customer rating:
9.9 10 (34 reviews)

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Private User
Private User
1 review Vaughan, ON
8/10

Kitchen Renovation

Sam was very nice. The Counter Top installed had some sort of chemical reaction and stained on one part. Sam responded quickly to our concerns and made an appointment for the vendor to visit our home to look at the problem and help find a solution. Unfortunately a solution could not be found and nothing further than having the entire counter replaced would remedy this. Either way Sam's response was appreciated. We also expressed concerns regarding the sink staining and scratching rather quickly after use. Sam again responded to our concerns quickly and informed us that any stainless steel sink would have wear and tear from cutlery etc. hitting the sink. Later when we moved our fridge there was a huge chunk of grout on the ground that was just left there. Overall Sam's quick response to our concerns and humble response to our review has shown us a greater customer service then expected. We believe that Sam will diligently work to always achieve for better and to do better each time.

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1 of 1 people found this review helpful.
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Company Response

Learning you are dissatisfied with our products/services is troubling. It is my understanding that the counter top vendor has been unable to confirm an appointment with you. Apparently many attempts/calls/messages have been left without avail. One of the benefits of using Quartz is that the material is very hard and the surface is resistant to everyday stains, heat scars and other scratches, etc. When you contacted me about your concern that the top was not sparkling -- shining (your words) like a mirror, I immediately notified the vendor and requested an ASAP (technician) site visit to look at it and provide the necessary remedy . Regarding your high style, deep bowl under mounted sink.... all I can reiterate is that "highly polished" stainless steel sinks will lose it's factory lustre almost immediately after initial use (((: Plus all of these products are susceptible to fine scratches/abrashion from every day use of cutlery, etc. I'm sorry for not following up to ensure that service was completed to your satisfaction. I do not expect our clients to have to tidy/clean up behind us. The poor/low review you have posted will serve a lesson and it will smart for sure. To this end, I will continue to improve on my follow-up tasks to ensure good clients like you can depend on us.

I wish you continued enjoyment of your new kitchen. Perhaps by providing this detailed explanation you may find a way to reconsider your review???

Sam and the renoWOW! team

wayne
wayne
1 review Oshawa, ON
10/10

Kitchen update and two complete bathroom renovations

Sam and his team, Carl, Emerson and Elmo redesigned, deconstructed, and renovated our guest bath, ensuite, and kitchen.
Sam provided great design and guidance throughout the process and listened to our input so the final results were exactly as we had hoped. Carl and Emerson worked hard to ensure the quality and installations were excellent. Elmo did all the electrical and lighting and did a masterful job.
It was a big job involving three main floor rooms while we occupied the home. They were always concientious and most anxious to make sure we were 100% happy with the results.
We are thrilled with the final results, and we hope to work with Sam, Carl, Emerson and Elmo again when we do our basement reno.

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Company Response

Thank You Wayne for that flattering review!

We love happy/thrilled/satisfied clients..... just like you ))):
Looking forward to coming back and remain at your service.

Respectively -- Sam and renoWOW! team

forresterjane151
forresterjane151
1 review Markham, ON
10/10

Shower installation.

Sam understood my needs as to safety in the shower and chose a model which has been great.

The crew arrived as scheduled each day and cleaned up at the end of the project.

Sam reviewed the use and care of the shower stall.

Jane Forrester

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Company Response

Thanks for the review. We hope you will enjoy your new shower suite for many years! We want to say thank you for trusting us with this important project. We remain at your service.

e.c.hitchcock in Toronto
e.c.hitchcock in Toronto
1 review Toronto, ON
10/10

Basement reno

We had an unusual challenge, converting a badly built bathroom into a laundry/utility room, but we wanted to keep the toilet as well. Sam was very helpful in running options and scenarios, and finally came up with a great, out-of-the-box solution. The crew were great, very efficient, professional and friendly. We went with Sam because he refused to cut corners, insisting that he would not take a job unless he could do it right.

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Company Response

Company Response

Thank You for taking the time to write this review!
We love "out of the box" situations. Thanks for the opportunity to WOW! you ~
and for being such great, easy to get along with clients
Enjoy!

renoWOW! team

bobsimon
bobsimon
2 reviews Toronto, ON
10/10

Complete Bathroom Renovation. Old bathroom stripped to the concrete (walls, floors and ceiling).

We were very satisfied with the entire project. It was completed as they laid out (start / finish / costs). We will use them next year for another bathroom.

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Company Response

Thank You for taking the time to write this review!
We love happy customers.
Have a great summer!

renoWOW! team

behmodaresi
behmodaresi
1 review Toronto, ON
10/10

Bathroom sink and faucets repacement

Clean fast and efficient work with polite friendly and qualified crew. Sam always professionally responded to my calls and requests and he explained in detail to give enough information for making proper decision. He was very friendly and polite at the same time knowledgeable and up-to-date. Thanks a lot

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Company Response

It was a pleasure to meet you.
Good luck with your intended sale and please let me know if I can be of further assistance. Thank you for your review and kind words. Much appreciated!

SimonFamily in Toronto
SimonFamily in Toronto
1 review Toronto, ON
10/10

Bathroom

We met Sam (Renowow) through the Home Service Club. We called, he came when he said, got the idea of what we wanted for the bathroom, and came back with samples, and a flexible budget.

This was an original bathroom in the 35 year old condo and it was time.

Once we established the date his folks came on time, and respected our condo building's rules about garbage, elevators and work times.

Our bathroom looks marvellous, it was a complete teardown to the concrete. They finished on time, and on budget as agreed.

We did have a little issue about two weeks later (nothing serious) and Sam came by in a cheerful and timely manner.

Next year the master ensuite bathroom.

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Company Response

Thank You Simonfamily for that flattering review!
We love happy customers.
Looking forward to coming back and remain at your service.

Respectively -- Sam and renoWOW! team

Doreen  in Toronto
Doreen in Toronto
1 review Toronto, ON
10/10

Bathroom

Sam is professional, punctual and the bathroom he renovated for my son who is handicapped, is perfect! On Sam's suggestions a new toilet, sink, mirror and floor were installed. His workers are skilled and did a great paint job. Sam's work is in compliance with the condo's specific regulations. The result is an amazing bathroom that meets all my son's needs,

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Company Response

Thanks for the review. We hope your son will enjoy his new bath suite for many years! We want to say thank you for trusting us with this important project. We remain at your service and humbled by your comments.

Brigitte
Brigitte
3 reviews Toronto, ON
10/10

Brigitte 's New Kitchen

Sam was great in all respects. Always on time with excellent ideas. A few changes during the project were no problem.

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Company Response

Thanks for the review. I appreciate your comments and remain at your service.

Shastrie Ablack in Toronto
Shastrie Ablack in Toronto
2 reviews Toronto, ON
10/10

bathroom renovation

Sam was recommended to me for my bathroom renovation.From the very beginning I was impressed with his professionalism and knowledge which made my decision making a lot easier.
The quality of his team's work including their discipline and tidiness was outstanding .Their attention to detail and Sam's commitment to quality and customer satisfaction made the reno project a pleasant experience. We now have a beautiful bathroom ,the job was finished on time and within budget. Thank you Sam, Carl and Emerson great job

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Company Response

Thanks for the review. We hope you enjoy your new spa suite for many years! We want to say that you folks were ideal clients!

We appreciate your recommendation.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about renoWOW!

renoWOW! offers clients a seamless, hassle free, end to end installation - at an affordable price.
renoWOW! specializes in small spaces and delivers high quality ~ remarkable transformations.
renoWOW! provides a menu of high style bathroom and kitchen looks at all inclusive prices.
Kitchen and Bathroom Fixtures and accessories, bathroom Renovations, Kitchen planning and renovation, kitchen and bathroom cabinets and design.
We proudly service:
Toronto, Etobicoke, North York, Scarborough, Markham, Leslieville, East York, The Beach

CATEGORIES
General Contractors, Bathroom Renovation, Kitchen & Bathroom - Cabinets & Design, and Kitchen Planning & Renovation
PRODUCTS
A renovation is more than just a new cabinet, a new counter top or a new bathtub. It's a new feeling for your home. It's that "WOW" factor. We won't just renovate your home. We'll make you say "WOW" .... every time you step into it.
SERVICES
We offer convenience, reliability and a different experience in the renovation marketplace. Discover for yourself how great a renovation can be. Prepare to be WOW'd!
BRANDS
Collaborating with an exclusive line up of the finest top quality manufacturers and vendors alike, a renoWOW project brings you many years of maintenance free enjoyment. renoWOW! provides our own "made to measure" home renovations for our clients....one project at a time.
STYLES
WOW! def: what people say when they see a renoWOW! project.
SPECIALITIES
renoWOW provides fixed costs because we work from the same template for all our jobs -- we take the guess work by providing clients a customized selection of high styled materials together with timely quality workmanship. Contemporary, urban, loft and transitional inspired space design is a renoWOW specialty.
WEBSITE
http://www.renowow.ca
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Check - Visa - Master Card
LICENSES
Toronto Trade # B12195
MEMBERSHIPS
NKBA, MCInstM, CPSA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Comprehensive
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.