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We woke up to find a bubble filled with water on our wall on the main floor, right below our bathroom. Rick was able to come out same day, diagnosed the problem (leaking toilet) and made the repair. He also recommended a further step to prevent future problems (replace subpar supply line). Great service, very professional.
Great service: on time service call, knows what he is doing, charges a fair price, and addresses your plumbing problem directly and honestly. If we all lived in a small town, he would be the plumber people would call. (I miss living in a small town where only honest and competent people are successful.)
Some other Toronto plumbing services insist on doing a camera inspection instead of addressing what a Google search would tell you: if you live in an older house surrounded by large trees and your basement drains gurgle, there is an excellent chance roots are growing into the lateral sewer line. A simple snaking with an industrial strength tool is the first thing to do for almost any drain clog...not go looking with a camera. With the camera guys, the "rooter" is for your wallet, not your sewer line. You might pay more than Rickey charges only to be told there is nothing that can be done except dig up your basement at a 5 figure cost. Cameras are for expensive sales pitches, not for clearing your clogged drain.
Rick was very helpful, easy to deal with, affordable, pleasant and punctual. From the first contact via telephone, he was available to repair the tank mechanisms the next day. He arrived early and provided a quote. After the go ahead, he started with the repairs and the job was complete in an hour. Our three toilets are now flushing properly. I would definitely call on Rick on any future plumbing issues!
Thank you for your review.We appreciate your business and are always available should you have any other Plumbing issues.
I had leaks in the taps for my washing machine and my laundry tub drain. I gave Rickey a call and he was able to get to my house in about an hour. He did a great job replacing the taps and fixing the leak - at a very fair price. And he was really nice! Thanks Rickey!
Thank you for your kind review and for running outside before I left with the tool I had forgotten :)
Rick showed up in 45 minutes as promised. Reasonable quote given after inspection of 2 bath rooms. Work completed and tested okay in 20 minutes in a professional manner. An efficient service provider worth recommended.
Thank you for your review. We appreciate your business and look forward to servicing all of your plumbing or drain issues.
I called Rickey and he was able to connect the new tap and reconnect a water filter system the next day. He is very professional and did a great job. I would use him again.
Thank you for your review, we appreciate your business
About a week ago we had a unusual leak in our basement. The connection pipe from the city line coming into our basement, that attached to our water meter, had slowly rusted from the inside out, and finally cracked. At first it was a trickle of water that soon turned into a river. Within minutes we were ankle deep in water. Unfortunately the break was before the main shut off valve to the house, so we had to put in an emergency call to the city to shut off the water from the outside. We had to establish a path for the water to flow into the drain while we waited, or the water level would have risen past the main floor within the 90 minutes it took for the city to arrive. It was close to midnight when we finally got control of the situation, and now it was time to find a solution to our problem. We never had to call a plumber before, so we were terrified of all the horror stories. We had no reference points so we had to rely solely on the online reviews. Everyone we called, we explained the situation indicating that it wasn't a regular break, and it was in a very difficult area. Most plumbers were not even familiar with how pipes ran into residential homes in Toronto, and thought digging into our basement was essential, which would cost us thousands of dollars. We were almost in tears, and continued our search. We came across Rickey Rooter, whose reviews were impressive and once speaking with Rick, we were even more impressed. We explained the whole situation to him and not only was he very familiar with the Toronto water lines, but he was able to quote us a price right on the phone. We were surprised how quickly he was able to come to our house and how efficient and professional he was, not only did he fix our problem in record time, he stayed true to his quoted price, and there were no additional costs. He also wanted an update to how the water flowed, once the city turned it back on. His quick response to everything was just amazing, and definitely restored our faith. We were so happy and grateful that we came across his site, and we will always have his card on our fridge.
Thank you for your review, Rickey Rooter is always available 24hrs for emergency situations.
We appreciate your Bussiness and look forward to helping you with any future plumbing needs.
Rick who I have known for perhaps 12 years helped me out with some additional plumbing related to a furnace installation. Rick provided excellent service and a great price and I am very happy with everything
Thank you for your review Clive, Rickey Rooter is available 24 hours for any plumbing and drain issues.