Very expensive, overcharged and very rude. Not taking off shoes when entering your home. Ken charged $40 - 60 more dollars for moving my upright piano compared to all other moving companies that I have asked for a quote. Very rude - ASKED for lunch (when we were not planning to have lunch at 11: 50 a.m. and expected the job to be done in an hour). At last, we did provide them with lunch, and they charge me an additional 50 dollars (they didn't subtract the lunchtime). They were not content that we ordered pizza, and asked for a coffee. Very disappointed, and I had to clean up after themselves after eating and their footprints.