There is so much to say.
At first, everything seems fine and legitimate with the sales representative, but when you confirm their service, they load you with extra fees. The estimate was originally $2000, but then they added stair fees at the origin of the pickup and destination for $600 even though I specifically mentioned we were on second floor. They then added warehouse fees of $108 when all I wanted was a move. They disregarded my student discount of 5%.
Secondly, the movers didn't protect any of the valuable items. They ran out of bubble wrap and blankets. They said they would be taken care of at the warehouse but they were not. All our items were damaged or destroyed, a piano, a desk, speakers, bookshelf, etc.
Third, they charged $200 of fees for the piano, but the movers were unaware and unequipped for handling a piano. It is a 1929 antique piano in excellent condition and they managed to damage it like it was an old rag.
I do NOT recommend this mover at all. Do not trust them with your personal items.
- Approximate cost of services:
- $3,000.00