Sterling Landscape

Landscape Contractors & Designers
ETOBICOKE ON M8V 1J2
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58%

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Reviews for Sterling Landscape

Average customer rating:
6.3 10 (8 reviews)

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Christian in Mississauga
Christian in Mississauga
1 review Mississauga, ON
10/10

Spring clean up

We heard about Sterling Landscape through a close friend. We needed someone who would help whip our property into shape. Mike took sometime to get back to us (it's a busy time of year) and spent about 2 hours of his time for free, going through our property and letting us know about some issues we were having with some of our plants. His quote was a little higher than most, but they really went the extra mile making sure every inch of our property was clean and every leaf picked up. Excellent job pruning our shrubs, our house looks like it belongs in a magazine ! We've had other companies over promise only to under deliver. Pleasant, extremely knowledgable and well worth the bit of a wait. Don't hesitate to call, our house now looks the best on the entire street. We couldn't believe how much garbage they removed from under the shrubs and hidden in places we never thought. The garden edges are crisp, mulch beautifully installed, they even cleaned the street infront of our house. Cannot recommend highly enough !

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Company Response

Thank you for your business. We aim to please and we're glad you're happy with the final product!

Spencer in Ajax
Spencer in Ajax
1 review Toronto, ON
10/10

A Cut Above the competition!!

Mike and Michelle came to do my lawn this year after the ice storm. My lawn was in really rough shape due to the harsh winter and not being properly taken care of from myself. I decided this year that I was going to hire a professional to take care of my lawn - and thats what I got with Sterling. They told me that there was a backup in work due to the late start of the season but would get to me as soon as possible.

When Sterling Showed up they had a full crew of guys with two trucks - one to take away the garbage and the other for their tools and mulch. When I got home that later that day my lawn had perfect lines cut into it, my planting beds were mulched and everything was clean and tidy! This was truly the best decision I've made for my houses exterior and will 100% continue to use them in the future.

Im now in talks with him to do a IPE fence around my backyard. Highly recommend Sterling!!!

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Company Response

Glad you're pleased with the work, we always aim to please. Thanks for your patience and understanding, as you know this late spring really presented a challenge for our industry. It's always a pleasure to work with such understanding, pleasant and appreciative customers ! We're excited to get working on that Exotic wood fence for you!

Dukes  in Mississauga
Dukes in Mississauga
1 review Toronto, ON
10/10

Deck replacement

Great service and nice work. Deck looked great and the finished product was professional.
Polite and punctual during the project. Materials used were quality. Job was done in proper time and clean up was great.

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Company Response

Glad to hear you're enjoying your deck ! Hopefully you'll get a lot of use from it this summer ! Thank you for your business

Mark V in Etobicoke
Mark V in Etobicoke
1 review Toronto, ON
0/10

Yard Clean up and Ongoing Maintenance

Customer Sevice is close to nothing!!!!!Service not received!!!!

We have requested a quote in February to ensure our front and back yard will be ready for enjoyment in May. After receiving a quote and after some consideration, as the number was quite significant, we have decided to proceed with Sterling, as a contractor of choice.

After our commitment in early March, we have not received any further communication or update on when we can receive the service. After multiple follow ups and escalations, the company arrived understaffed and has completed only 50% of the promised work. We have been reassured that in a week everything will be completed, as promised. This being said, they have left garbage/waste on the neighbours front yard!!!

Our long weekend was ruined due unprofessional way how Sterling handled their business and communication!

NEVER trust STERLING LANDSCAPE!!!!!

0 of 1 people found this review helpful.
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D  from Toronto
D from Toronto
1 review , SK
2/10

Dont recommended this contractor

I would not recommend this contractor at this time. Was very pleasant at the start but once issues arose on the job he became very hard to deal with as you can see by his review of our previous review. Work completed was very beautiful but on a personable level this contractor became very hard to speak with.

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Company Response

Customer received their custom made cedar fence. All lumber was custom milled to make it a truly one of a kind work of art. (5/4 x6 cedar boards cut to true 5/4x 4") Cedar fence was stained FOR FREE !
Customer then asked me to remove patio stones and install grass. Initial quote included 1 ton of soil to be brought in. After further investigation, it was discovered that there was over 4 tons of gravel under their stepping stone walkway. The quote for sod installation was of course changed to reflect the change in scope of work. This customer called me, swearing at me over the phone ! Insisting I stay true to my original quote. I re iterated that it was not possible as there were 5 tons of material to be removed, and the scope of work changed. Customer said that was not their problem and started swearing at me over the phone. At which point I hung up on her.
Customer also withheld payment for a job completed in full/on time and with free extras (fence and free staining)
Total cost of work done was around $1700 not $3000 as customer has stated.

Customer refuses to listen to professional advice. An ESTIMATE was provided ($700 approximately) not a quotation. If situations change, (4.37 tons of gravel instead of 1 ton) then the price changes. (2185.00 included removal of all old gravel new sod installation plus large square cut flagstone stepping stones)

Customer wanted extra work to be done at no extra cost and was upset when I refused to do work at a loss, and then accuses me of bad manners when she swears at me over the phone. Then doesn't pay her bill for work done in good faith, on time and on budget plus extra free work. Unreal.

No work on patio was ever completed. Stones were removed and stacked neatly. Customer never paid for this. After a revised estimate, customer did not wish to proceed. I offered to replace the stepping stones free of charge, customer said NO. Customer then withheld payment for cedar fence for a long time. Original cedar fence quote did not include staining. Once they paid for the fence (1.5 months later) their fence was stained for free. You cannot review a service that was not provided or paid for. Utter nonsense.

Di in Mississauga
Di in Mississauga
4 reviews Mississauga, ON
8/10

Lawn and garden care

Mike was great with follow-up and did a great job mowing the lawns and prepping the gardens. It was great to come home on a Friday and have the house looking great.

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Sara Cobb in Etobicoke
Sara Cobb in Etobicoke
2 reviews ETOBICOKE, ON

First Review

10/10

French drain installed in back yard

Islington Nurseries in Etobicoke referred Sterling Landscape to us. We had a serious drainage problem in the back yard: every spring thaw a lake appeared and threatened our foundation. Mike from Sterling did an excellent job removing part of our stone terrace, digging a 5 ft. pit for gravel, fitting the drain grate, returning the terrace to it's original condition. He returns phone calls, arrives on time, cleans up, is smart and enthusiastic about his business, is pleasant to have around. He has also pruned hedges & trees for us , cleaned the yard, cleared tree debris from the roof. We're going to give him our spring gardening to-do list.

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