Stone Guys

Formerly PW Stone
Tile & Stone Contractors
Burlington ON
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Reviews for Stone Guys

Average customer rating:
7.1 10 (15 reviews)

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Private User
Private User
Private User reviews Niagara Falls, ON

Front porch, new landings and foundation work done

This company was a referral from my cousin who had her back patio done in flagstone. She loved and so did I. I called the company to get an idea of what I could do with my front door area. The owner comes, there are no other sales people which I liked.
He spent over an hour and a half going over all my questions. He also has a website and so many pictures of past work. The work was beautiful. A lot of attention to detail in all of it. I decided to go for the work but had to wait over a month to get it started. He apologized for the wait but said he was that busy. I still wished to go ahead with the work.
The end result was stunning! It was worth the wait! Thank you Joel

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Disgruntled in Hamilton
Disgruntled in Hamilton
1 review Hamilton, ON

Front step

Awful mess cracks & falling Apart! Do not recommend this company. Called with no satisfaction. Not worth the money paid..
Will have to get someone to fix their job! Unreal...saddo not use this co.

0 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Hamilton, ON

Backyard Patio

We recently had our patio refaced and leveled with flagstone and it looks amazing. Joel Donaghy came to our home and explained the process to us and provided pictures of previous work. The final product looked better than we had expected. Thank you Joel and crew for your hard work and kindness. Our outdoor space has a new timeless classic look that we are enjoying very much.

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Private User
Private User
Private User reviews Richmond Hill, ON

Flagstone Porch and Back Patio

We hired Joel to do the job because he really knew his business! Compared to the other companies and quotes we received, Joel was the only one who explained every detail to us and he was true to his word!

It was a big job. It took over a week to complete. The workers cleaned up the area beautifully after each day so we could still get into our house during construction.

When the job was completed, Joel inspected it with us. He actually asked his stone mason to replace a few stones. We couldn't be happier with the result. Such a beautiful job!

And btw the price joel quoted us was actually less expensive than the other companies!

In my opinion, we made the right choice with Joel and PW Stone.
We did our due diligence and PW Stone has been in business for over 45 years and we received a warranty with the work.

When doing a job around your home it's b
est to choose a company who has been in business that is established instead of going with a small one guy company who will probably not be around in a years time to honor the warranty.

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Private User
Private User
Private User reviews Saint Catharines, ON


WE ARE NOT SATISFIED WITH THEIR WORK. every year we call them repeatedly to repair the stone work without success. There was a life time guarantee for this work and we paid over $50,000. I would not recommend them to my friends

1 of 2 people found this review helpful.
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Company Response

This customer used salt on his flagstones which caused his warranty to be null and voided immediately. This job was completed 7 years ago (approx). Warranties at that time were for 4 years. We attended every service call for this customer and there were many
Once salt is used on cement or stone it rots the stone and destroys the grout.
This customer decided to "seal" his stonework which I highly disagreed with.
In business over 45 years, we take our work very seriously.
This customer made a mistake by using salt and ruining his beautiful stone work.

Jean, St catharines in Saint Catharines
Jean, St catharines in Saint Catharines
1 review St. Catharines, ON

flagstone front porch

Flagstone front porch looked good when it was first completed. Since then 2 granite slabs have chipped and cracked. Not sure top quality granite being used. Just FYI to new clients.

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Company Response

Please contact our office and we will get a service repair as soon as we hear from you.
Btw-we only use natural flagstone not granite.

Happy Customer from Hamilton
Happy Customer from Hamilton
1 review Ancaster, ON

Flagstone Walkway

We had our walkway done 2 years ago.
We were very impressed with the care that the workers took and the finished result was beautiful.
We are also very impressed with the after sale service.
Our walk needed a liitle attention after the harsh winter and it was tended to quickly and efficiently. We highly recommend this company.

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Company Response

Thank you kindly for your wonderful review.

Ian McCreadie from Mississauga
Ian McCreadie from Mississauga
1 review Mississauga, ON

Porch, Steps & Pathway

We were impressed on our first meeting with Joel Donaghy. He listened to what we wanted. He then proceeded to give us details about his family business and the process he follows to carry out the work. While
he was taking measurements we looked at a book of photos of jobs he had completed. They were beautiful He gave us a reasonable quote and a timeline of three weeks. He said he would call two days before to confirm commencement date of starting the work.

Three weeks later he called and his employees arrived and they were all very conscientious and hard working. They worked late into the first day – repairing, removing patio stones, turf, etc.. and cutting and planning all the flagstone, so they would be ready in the morning for the next procedure.

We had asked for three patio stones to be taken into our back yard where we were going to use them. That evening we were so surprised to see that they had laid them for us. The workmen were very considerate and left our property in a clean and tidy condition at night.

We had flagstone work on our porch, steps and an extended four foot walkway. It was a fantastic job. Joel arrived while the work was being carried out to ensure everything was in order.

When we went out see the finished job we were amazed to see that he had arranged for the men to put in a small retaining wall between the rock garden and the walkway. This was a pleasant surprise!

We are absolutely delighted with the workmanship. We have a “PW Stone” sign on our lawn and will highly recommend this company to anyone in our neighbourhood interested in having this type of work done.

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Company Response

Thank you for your wonderful review.
All the best to you both.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Stone Guys

PW STONE DESIGN BUILD is a family business since 1975. We specialize in custom designed flagstone entrance ways, porches, walkways, landings, pool patios, fireplaces, interior accent walls, flooring and more. We offer two types of flagstone installation: square cut and random. We work the Niagara region, GTA and surrounding areas. ...
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