Randall was super easy to work with on this project. He arrived on time to measure and discuss. Upon order he promptly sent the estimate. The order was delayed by the general bonkers-ness of the COVID19 pandemic (ordered in March got blinds in June) which was not under Randall's control. Randall responded to my requests for status updates and installed the blinds as soon as they came available. Totally satisfied. Blinds are as promised.