Aire One West Heating & Cooling

Heating & Air Conditioning
1065 Upper James Street Hamilton ON L9C 3A6
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HomeStars  >  Heating & Air Conditioning in Hamilton  >  Aire One West Heating & Cooling  >  Dishonest salesman, failure to comply with contract, poor communication
Carissa in Sudbury
Carissa in Sudbury
1 review Hamilton, ON

Dishonest salesman, failure to comply with contract, poor communication

Originally a lovely inviting experience with a salesman named Nemo who seemed to be transparent and honest. Then he showed up late on. Sunday evening when originally promising to come by in the morning to complete the contract. Once you sign the contract, you become chopped liver to this company.

The salesman actually wasn’t being that honest. Promised aire one employees, sub contractors showed up to do the work. Failed to mention the need for a drain pipe, so was asked this on the spot by the sub contractors. The sub contractors were lovely hardworking people but failed to follow the contract details to install the piping where requested. It took several back and forth points of contact to get anyone to come back to fix the issue, which meant taking an unnecessary day off work.

Summary: a dishonest salesman with no concept of time, a company that promises to call you back and never does and failure to get it done right the first time.

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