Appliance Repair Team Inc.

Overcharged for part $289 plus labor part is $51 on Amazon. Im not disputing the labor charge but an 1100% up charge for the part is usery

Do Not use!! They charged $565 for an hour just to inspect and provide quote.

This company is not real. They do the same thing for everyone. They take your money and leave you with the broken appliance. They will never contact you again

Back in May I had this company out to repair the door on my fridge and the clock on my stove. They had to order parts for both. It is now August I have not seen the parts they keep giving me excuses and making appointments to send a technician out then calling me an hour and a half before he supposed to arrive to tell me they dont have one of the parts. So far I have spent $751 on a service call and parts Ordering And they want another $520 when they show up with the parts. I have called in regards to them making appointments and cancelling an hour and a half before how many days is someone supposed to takeoff of work so they can just cancel. I have a call in to customer service to see if I can get a refund on at least some of my money but judging by the reviews I see above I am probably over $751 . This company should be reported.

Absolutely disgusting service! They will take your money and you appliances will still be broken. Stay far away! Customer service is an absolute joke! They give you 1 million excuses hang up on you put you on hold for no ridiculous reason give you the absolute run around. They are rude and incompetent. They take your money and run. And Ive been going through this nightmare for two weeks with these absolute shameless people that call themselves licensed and Im still left with a broken appliance and out $850. Every time you call to get an issue resolved. Its another story another runaround they are completely unprofessional. Stay far away from this company take your hard earned money somewhere else. When you call the customer service line, nobody knows the answer they keep giving you the same run around. Theres no manager to speak to. Its absolutely bogus and ridiculous. The technicians are not license. They leave you with Mickey Mouse repairs charge. You ridiculous amounts of money and leave you with a broken appliance. The only thing they know how to do to be dishonest to take advantage of innocent customers, and taking your money.

I am so disappointed with the service I received. The technician first cam to my house smelling of body odour ! Next, he asks for our WIFI password? so he could run a diagnostic test on the machine. He said that he needed to reset the safety system and that all would be fine. He tried to run a cycle and was impatient for it to finish so he guaranteed that it would work otherwise he would come back. Apparently now I need a new board? Why reset a machine for $290 if a board is needed??? I called and the receptionist said they will not send a new technician out because we need a new board! I do not understand why I was charged $290 to reset a system that you know is not going to work! This is deceptive!

I called this company since my 2 year old refrigerator was not working/ cooling. They came and the repairman said it would cost for parts and labor a total of $890. I would have to pay $610 now then balance once they put in the part. The site deceives you into thinking you can pay by credit card but the small, print says by preapproval only! What company does this? Deceitful ones do! After installation of the part the technician said it was fixed. When the fridge still didn't work I called the customer service line. The women stated it had to go to the warranty department and hopefully they will approve for an expert technician to come back and fix my fridge! They refused to give me a refund for services not rendered. They removed my review from their site. The customer service department refused to let me speak to a manager of this department. They refused to provide the name of a manager or the owner of the company siting , " their privacy." At one point they hung up on me! The same technician returned a few days later stating it just needed to be reset. When I challenged him he stated it was all fixed. It still didn't work after a couple of hours he stated it needed to start cooling. They are deceitful! I called the Kitchenaid repair depart. It was the compressor and was covered under warranty. This company did not identify it was the compressor. It was replaced. This company wanted me to pay another $1000 to replace this after the two visits did not fix the fridge in the first place. These people should have been shut down a long time ago. I have reported them to the Better Business Bureau and Consumer Protection Ontario. My next step is to take them to small claims court!

Called Appliance Repair as my 4 year old high-end Kitchenaid microwave started making a loud noise.

Received about a dozen calls rescheduling the repair person.

They said it would be $80 for the service visit - no credit cards - just debit and cash. I agreed.

The guy came in, put a mug of water in the microwave and then wrote on the service sheet - Not heating.

He then said it would cost $248 to repair. I agreed.

Gave me his debit machine and I willingly paid.

He opened the side cover and then said to repair the oven, the parts would cost $900.

We said it wasn't worth it.

As there was no repair performed, except for opening the side cover, we asked for a refund. The customer service person was very rude and said to read the contract.

Looks like they make their money this way.

Charged my senior citizen mother for a service call when absolutely nothing was performed, nothing was fixed. Told my mother she had to move the washer dryer herself so he the 20 something year old could get in behind.

I contacted Appliance Repair team for my Whirlpool washing machine repair more than a month ago. Technician came at that time and did the diagnosis and said machine needs washer lock assembly and Bezel lid lock. Technician then asked for $400 deposit.

I waited for weeks ..since parts were not available and back ordered. After several follow ups, they sent a Technician with the wrong part.. not one time three times!

When I called the office.. I don't get a proper Answer.. they always said they are working on our file... when I ask the manager on duty, they said not available.. looks like the management is hiding behind the desk!! This company has no clue on what they are doing. Very poor customer service with no valid answer or root cause of the problem.

I am so frustrated with this company.. till todate my washing machine is out of order. I have canceled the service with them and now requesting my refund for the deposit paid.

Do not call or use APPLIANCE REPAIR TEAM
for any of your appliance services!!