Roto Rooter Plumbers

Plumbing
NEW WESTMINSTER BC V3L1Y2
Write a Review
Write a Review
HomeStars  >  Plumbing in New Westminster  >  Roto Rooter Plumbers
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

65%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Roto Rooter Plumbers

Average customer rating:
8.5 10 (4 reviews)

Sort by

Private User
Private User
Private User reviews Surrey, BC
6/10

BROKEN PIPE

BEWARE of Roto rooter!! I called them asking for an estimate regarding a plumbing problem. The woman called me back with the hourly rate for the holiday and I told her i was NOT interested! I called another company who fixed the problem at half that rate. THEN roto rooter showed up an hour or so later. I did NOT give permission for them to come on my property! I did NOT ask for their service!! This guy got out of the truck and came to my door anyway trying to get me to sign something (I refused). Afterwards I received a rediculous bill from them and they referred me to Wiggins collection agency who have been bothering me ever since.

After posting this review, a man from Roto Rooter called me to apologize and assured me I would no longer be billed for this. Thank you Joel at Roto Rooter.

Review has 1 previous version
Was this review helpful?
Gabe from Richmond
Gabe from Richmond
2 reviews Richmond, BC
8/10

Repair and Fixture

Professional and handy. Came to the site prompt, I feit the job was done well - there have been no issues to date since - and would gladly recommend them. Much appreciated.

Was this review helpful?
Timothy Hewitt from Vancouver
Timothy Hewitt from Vancouver
5 reviews Vancouver, BC
10/10

Drain cleaning - Water removal

When I couldn't solve the problem of my backed up drains, I started looking for a professional. A websearch came up with many, but as it was 5:00 most had 'after hours' rates. Roto-rooter's day rate extends until 7:00, and the quoted price was reasonable. A service van arrived about an hour after the call (even though they said 15 minutes)

The tech was polite, helpful and all around nice. He assessed the situation, telling me the service would be lower than the quote given on the phone! I directed him to the downstairs sink, and he added a drain, brought in the rooter and solved the problem in about 15 minutes.

Well worth the $200 - Other's wanted $170 to start and might not have fixed the problem in such a short time. I recommend Roto Rooter if you have water backed up in your house. Done right and quick!

Was this review helpful?
Khin Maung in Vancouver
Khin Maung in Vancouver
2 reviews Vancouver, BC

First Review

10/10

Repair of plumbing for the Water main broke

My watermain broke in August and flooded my Crawl space and Basement. I have asked for quoate from 3 different plumbing company and the other 2 company quoated for $3500 to $5000 and they sai d they have to replace the plumbimg from the main into the house. James from roto rooter is very knowlegeable and could give me the approximate cost for the job and time line and finished within a day to repair and replace the broken part. I am extremely please with his work and any plumbing job at my house or friend and relatives I will recommend him and his company. He did what need to be done and I am glad that my garden wasn't dugged out and replace the pipe which I think is Unnecessary

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Plumbing pros in New Westminster?