During the heavy rains this winter my basement suite was flooding and Carlo was able to come quickly to assess the situation. He came up with an action plan to identify the problem and thoroughly explained it. He was really busy but was able to squeeze the job in sooner than he had scheduled. While fixing the issue Carlo was very honest and said that he wasn't able to do much with a collapsed tile that was located under my cement staircase unless I wanted to take the stairs out. Instead he came up with a solution to divert the water away from that particular area and saved me a lot of money. Carlo was super fast and tidy - leaving the work site spotless at the end of each day. Thank you Carlo for being so great at what you do!
- Company Response
It was a pleasure working with you and your family. Thanks for the review all the best.