True North Underpinning

Foundations
Toronto ON M4G
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Foundations
True North Underpinning
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Reviews for True North Underpinning

Average customer rating:
10 10 (157 reviews)

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Frank
Frank
4 reviews Toronto, ON
10/10

Load-Bearing Joist Replacement

After replacing my century-old staircase with a much safer longer staircase but with less headroom. As a result, a load bearing joist was replaced by an I-beam in the basement in order to increase headroom. Daniel and his great crew from True North Underpinning did a great job, cleaned workspace and maintained constant, effective communication during the project.

Approximate cost of services:
$10,000.00
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Company Response

Hello Frank,

Thank you for the great review. I'm glad we were able to help with your unique situation. All the best. Stay safe.

Daniel

Luise
Luise
6 reviews Toronto, ON
10/10

Underpinning

True North Underpinning was amazing to work with!! These guys are on time, in budget, and so great at what they do. Daniel (owner) was so kind and easy to work with. He just feels trustworthy and reliable from the moment you meet him. The team was clean and tidy every day, worked quickly and did an incredible job ! Would recommend to anyone. They go above and beyond to make sure you’re happy !!

Approximate cost of services:
$68,000.00
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Company Response

Hi Luise,

Thank you for this great review. I'm glad we were able to gain and keep your trust throughout the project. Please let me know if you need anything else going forward.

Daniel

Kevin
Kevin
2 reviews Toronto, ON
10/10

Basement Underpinning

True North just completed underpinning on our 1920's home and they did an excellent job. The service was professional, quick, and of great quality. The crew was responsive to any questions and they worked extremely efficiently. Dan and Josh were excellent on the management side of things, and answered all of my annoying questions. The cost was very competitive compared to other quotes I received.

Approximate cost of services:
$50,000.00
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Company Response

Hi Kevin,

There were no annoying questions. Thanks you very much for your business. Enjoy the new space.

Daniel

Johanna in Toronto
Johanna in Toronto
1 review Toronto, ON
10/10

North Toronto Basement Lowering & Extension - Highly Recommend!

We couldn’t be happier with our decision to use True North Underpinning to lower and extend our basement. Daniel was amazing to work with – he was knowledgeable, transparent, trustworthy, reliable, and so helpful. The crew was professional, friendly, hard working, and very considerate. Despite our small property and semi-detached house, the crew was able to manage with minimal disruption to our lives (even while working from home) and kept the site as tidy as possible. The crew was so great we were actually sad to say goodbye! We’re so happy with the experience, and would strongly recommend True North to anyone considering underpinning their home.

Approximate cost of services:
$100,000.00
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Company Response

Hi Johanna,

I really appreciate this great review. I'm glad you had such a positive experience and I'll let the boys know you'll miss them. Stay safe and enjoy the new basement.

Daniel

Lucy in Hamilton
Lucy in Hamilton
1 review Toronto, ON
10/10

Would recommend again and again!

We hired Daniel and his team to underpin our semi detached home in North Toronto and it was the best decision we made for our basement renovation. Throughout the whole process Daniel was transparent, friendly and very professional. The project manager Josh and the entire crew were extremely reliable and great at what they did. Even in the hottest summer days, they showed up, worked hard and did it all with a positive attitude. The project was done on time, on budget and exceeded our expectations!
We would recommend True North to whoever is considering making big changes to their basement.

Approximate cost of services:
$80,000.00
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Company Response

Hi Lucy,

Thank you for taking the time to write this amazing review. They really help!

Daniel

mikeyoung.young in Toronto
mikeyoung.young in Toronto
2 reviews Toronto, ON
10/10

East York basement lowering

Hands down the best experience with a reno we’ve ever had - and it was by far the most complex. The crew was amazing, friendly, and professional. Our neighbours also loved the crew and agreed that we are sad to see them go. That last statement alone should tell you how much we liked them… who is sad that a job is done?!?

Approximate cost of services:
$75,000.00
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Company Response

Hi Mike,

We can come back and start over if you like.... HA HA HA!! Thanks for this great review. Hopefully the reno continues as smoothly as it started.

Daniel

Jennifer
Jennifer
3 reviews Toronto, ON
10/10

Basement Underpin and Waterproofing

Daniel, Josh, Aubrey and the rest of the True North crew are extremely professional and excellent at what they do. Everything was thoroughly explained to us throughout the job and we felt extremely comfortable with the expertise of the team on our project. Any issues that popped up as the result of difficult terrain or working on an older home were met with well thought out solutions. Can't recommend this team enough!

Approximate cost of services:
$85,000.00
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Company Response

Hi Jennifer,

I'm glad we were able to work with you on this basement renovation. Thanks for taking the time to review our work and I will pass on the compliment to the guys. Take care.

Daniel

Jessica in Mississauga
Jessica in Mississauga
1 review Toronto, ON
10/10

Underpin, waterproofing and bracing of a bowing wall

We worked with True North for our underpin in spring of 2021. Daniel and his team were professional and organized. They kept us up to date on anything that came up during the project. We would recommend them to others looking to underpin.

Approximate cost of services:
$1.00
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Company Response

Hello Jessica,

Thank you for the great review. We know you'll enjoy the new basement. Thanks for working with us.

Daniel

Sandra Renwick
Sandra Renwick
0 reviews Toronto, ON
10/10

Excellent - Highly recommend!

True North Underpinning are phenomenal. Their quality of work and knowledge of this specialized field is the best in the city without question. In addition to their skillset the whole team is very friendly and professional - from the owner Daniel, who is always available, right down to the on-site team we had of Josh, Aubrey and Keith who were available to answer any questions we had and kept a tidy and well organized worksite. They were on schedule and hardly impacted our lives as we lived and worked from home during the underpinning process. Our project was roughly 750sqft and we finished our basement with underfloor heating and concrete floor which we are having polished this month. When our project was complete we were truly sad to say bye to the team they were so lovely!

Approximate cost of services:
$70,000.00
1 of 1 people found this review helpful.
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Company Response

Hello Sandra,

Wow. Thanks you for this great review and for referring us to your friends. I was contacted by one yesterday. We really enjoyed working with you on your basement and can't wait to see the finished product. Stay safe.

Daniel

Toronto north resident
Toronto north resident
0 reviews Toronto, ON
10/10

Basement Underpinning

Daniel and his team at True North did an excellent job on our basement underpinning project. The workers were very professional. The work was excellent. The project was completed on schedule and on budget. Daniel was very responsive and accommodating when changes were required to the project as a result of the discovery of unexpected conditions. True North is an excellent contractor, and we are happy to recommend them.

Approximate cost of services:
$70,000.00
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Company Response

Thank you for the review. I'm not sure which of our clients this is, but I hope you're happy with the new basement space.

Daniel

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about True North Underpinning

True North Underpinning is a company fully dedicated to lowering basements of Toronto homes. We have vast experience with all the varieties of houses in Toronto including heritage homes that are over 140 years old, townhouses, detached and semi-detached homes.

We can provide a higher quality service with our True North Underpinning crews who are trained underpinning specialists. You will be assigned a crew that is both professional and courteous. They will see your project through from beginning to end.

When it comes to underpinning your home don't leave it to amateurs or less experienced companies. A major renovation such as this should be done by professionals.
True North Underpinning is proud of our reputation of completing jobs on time and on budget, with the highest quality of workmanship and cleanliness.

Call us for a free site inspection followed by a detailed and itemized estimate. . We are fully licensed and insured including mandatory underpinning insurance.

Underpinning, Basement Lowering, Bench Footings, Internal Waterproofing, Structural Steel Beams and Posts, Basement Walk-outs, Crawl Spaces, Basement Plumbing, Weeping Tiles, and Sump pits

CATEGORIES
Basement Renovation and Foundations
SERVICES
Underpinning, Basement Lowering, Bench Footings, Internal Waterproofing, Structural Steel Beams and Posts, Basement Walk-outs, Crawl Spaces, Basement Plumbing, Weeping Tiles, Sump pits and in-floor heating.
WEBSITE
https://www.truenorthunderpinning.ca
NUMBER OF EMPLOYEES
16
PAYMENT METHOD
Cheques
LICENSES
Yes
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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