When we had a minor backup in our basement floor drain which we suspected was caused by tree roots outside of the house, we contacted Vitaliy based on the positive HomeStars reviews. He got back to us immediately and was onsite the next day.
During the inspection, he ran a camera down through the drains and confirmed that we had a blockage in the drains on the outside of the house, likely caused by tree roots. He gave us a quote on the spot and was able to start work the next day. To access the drains, he advised that they would need to remove some of the panels from our front porch but that they would be able to tunnel under the front stairs, interlocking stone and retaining wall to minimize damage to these areas.
The crew was very efficient - they were able to replace the damaged section in 1 day so we could use our drains as quickly as possible. They then replaced the rest of the drains to the city connection on the second day. They cleaned up very well and we only have to replace a couple of floor boards on the porch and install some grass in the spring.
I would highly recommend Vitaliy and his team at Master Drain & Water. They were responsive, efficient, neat and the cost was very fair in my opinion.
- Approximate cost of services:
- $5,400.00
- Company Response
Hi Lynn thank you for spreading the good word about our work, its really helping other peoples to pick up right contractor to do their projects. Thank you