Master Drain & Water Works

Plumbing
Mississauga ON L4Y 3G8
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bradbrodi in Toronto
bradbrodi in Toronto
1 review Toronto, ON
10/10

My Flooded Basement

I was having recurring problems with my basement drain, it was getting blocked and bringing up nasty things. After the 3rd time renting a snake from home depot and cleaning out the blockage myself I realized that there must be something else going on and admitted defeat. Vitaliy was recommended to us through some neighborhood social network my wife is on, so I called him to come in with his camera to inspect the system. He showed up exactly when he said he would, down to the minute. This was very impressive and very important when you are juggling 3 year twins and a basement full of crap. He said that my pipes were blocked in an area just in front of my house. He said, in his experience it typically was because they were old clay pipes and we have roots coming in from the giant trees in our neighborhood. Of course, I didn't want to believe him since nobody believes plumbers but based on his experience I decided to go for it. It was not a trivial job, digging up my driveway, my family being without water and a cost I wasn't prepared for. Once I gave him the go-ahead his crews showed up the next day 30 minutes early! Next thing I know there is a 9-foot hole in my driveway with Russian voices coming out of it. Can't believe how fast a person could dig a 9-foot hole! They found and showed me the broken pipe in the hole with roots sticking out it and proceeded to dig it up in the vilest of vile conditions. (Sorry guys I really had to go before you came and I had Indian the night before). These guys worked hard and finished the whole thing earlier than I expected. Would recommend these guys, they came when they said they would and charged what they said they would charge.

Approximate cost of services:
$3,200.00
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Company Response

Hi Brad thank you for review and thank you for spreading the good word about our work, its really helping other peoples to pick up right contractor to do their jobs. And the biggest thank you for FUNNY pictures you made :) Thank you.