We had sewage backing up into our basement and on the recommendation of a family member who was also very satisfied with "Master Drain and Water Works" for similar work, we called for service. Within one hour, Vitaliy, arrived and using his high tech drain camera and location device, he found the location of our broken main drain. He was friendly and professional and put on covers over his work boots to keep our house clean. He was very neat and tidy while diagnosing the cause of our sewage backup.
His crew arrived on time and began the difficult and dirty job of cutting through the basement concrete to the damaged main drain. I requested that a Backwater Flow valve be installed because it gives me peace of mind knowing that should the city drains reach capacity, my house will not likely get flooded, and also because the backwater valve also adds a convenient cleanout location for future maintenance. The company crew was polite, hard working, and tidy.
I highly recommend this company, and highly suggest the installation of a backwater valve to everyone. Thanks.
- Company Response
Thank You Sean for spending Your time to wright very nice review about our work.