Paid $500 for Service 1 year ago and I am still waiting for my computer to be fixed. Had a part replaced in my Mac Air, it didn't work. I took it back to Claudio and was told that he would return the part and order a new replacement. For 2 months I was assured it was on its way, well its been over a year. Claudio won't respond to numerous texts or phone calls. I am out my money and still have a laptop that won't work.