We have never used a water softener or filtration filter system in my previous homes, therefore I was extra careful and completed my research. After speaking to 3 different companies we decided to go with Purisoft. No pressure sales tactics, explained the technology required for my family (7) needs both present and future, tested the water, and gave us a few options. Because they build their systems in Ontario they seemed to have more options than other vendors selling products manufactured outside of North America. Price was very competitive and installation was on time and seamless. Customer service was wonderful from speaking to Lisa when we first called to Mike completing the entire installation. Thank you both you make a great team !!