Leak in garage
- Company Response
hi barb thank you for the review it is our goal to give our customers the best possible job to avoid future issues. look forward to future work
hi barb thank you for the review it is our goal to give our customers the best possible job to avoid future issues. look forward to future work
HI Steve, Thanks for the wonderful review i am happy that you were able to have a utility sink in the basement. Have a great new year and look forward to business in the future
Thank you so much for your kind review, i'm glad i could help with a simple phone call and that you didn't have to spend hundreds or thousands on someone coming out to do unnecessary work. Look forward to future work thanks
Hello Anise and Vanessa, unfortunately jobs don't always go according to plan and we strive to do our best in peoples homes. As for the tile guy i apologize for his behavior which was not acceptable in any sort of way. As for being ill and having issues with my vehicle things do happen but to some people there things always come first before anyone else's. As for questioning my plumbing knowledge THE VALVE THAT WAS CURRENTLY THERE WAS IN WORKING ORDER AND I CHANGED THE MOEN CARTRIDGE. VALVE NEVER LEAKED THROUGHOUT JOB. THEN GOING BACK TO REPLACE THE CARTRIDGE AGAIN I TESTED IT AND IT DIDN'T LEAK. SPENDING TIME ON THE PHONE WITH KOHLER ABOUT A TOILET ALSO TRYING TO HELP THE BEST I COUD. Having to wait for fixtures to be onsite was also an issue we came across but understanding delays do happen. I can also write a long list of things but its best to keep this short and as professional as i can. Delays were an issue, tiler was unprofessional and as a contractor i did my best to rectify issues even a toilet that was defective and customer purchased. DURING A RENOVATION ITS EXPECTED TO HAVE SOME DUST THROUGHOUT THE HOME AND WE DO OUR BEST TO CONTAIN IT. IT'S IMPOSSIBLE TO DO A RENO WITHOUT SOME DUST. I Wish them all the best in the future and i knew this wasn't going to be an easy one but your realize you can't change people or make them happy, you can only try your best and some people are never satisfied.
it was a pleasure to get the toilet issue address and everything else hooked up in your space. look forward to future business
thanks Karen appreciate the review it was a pleasure doing work for such nice people like yourselves
It was a pleasure helping out clients who were so nice and accommodating from the beginning. Hope for your future business
Thanks zack i am glad i could resolve your issue with the toilet drains
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