Marble Treasure Inc.

What a team ! We were referred to Marble Treasure by friends and now we know exactly why Violetta and Oleg gets those references. We hired them and we got both quality and service from quotation to final installation. After that I personally referred a couple of my friends to Violetta's showroom and this is a best indication of how much I liked their work.

Marble Treasures Inc. installed a new kitchen countertop for us in March of this year (2012) -- (sorry for the delay in getting around to the review). The work was a new install with a custom design (rather than a remove and replace of an existing countertop).

Marble Treasures Inc. is a custom cutting shop that designs and installs new countertops (note, they are not actual supplies of the stone), run by a husband and wife team. The store keeper (Violetta) acts as a primary contact, and is pleasant and accommodating, and she makes good recommendations in terms of colours, styles, and design considerations.

Our reason for taking the time to write a review comes in the workmanship associated with the cut and install of the new stone (we used artificial quartz). It's absolute perfection. Our kitchen installer (another company with several years experience) had remarked it's one of the best installs that he'd ever seen.

For the uninitiated, the measure of skill for a cut and install job comes in the measurements and the seams. Our kitchen walls aren't straight (in fact, most walls are never perfectly flat), and so there was a very difficult set of custom measurements that needed to be done in order to cut the countertop to fit. We also required four seams for our job (for corners and around the sink), which are practically invisible to the eye, and one really has to look hard for them in order to find them.

Another plus in dealing with Violetta is that they supply the countertop based on the actual amount used e.g., if your countertop is only 18' but the stones come in 20' slabs, than you only pay for the 18' that you actually use. Many companies don't allow this, forcing clients to buy the entire stone slabs. This also means that if your countertop is small enough, you might be able to get away with replacing sections using other people's leftovers, which is a plus -- a co-worker had their countertop done in this way at a significant savings.

Anyway, based on the final workmanship, we have recommended Marble Treasures Inc. to several of our friends and would also recommend doing so here. The fact that our tradespeople were also impressed by the job serves as a reinforcement for us that we made the right choice i.e., if professional folks are impressed by the work, it speaks highly of their skills.

Excellent quality and customer service. Everything was finished in time and without any mess. Very knowledgeable and honest. After installation my kitchen got a completely different look and feel.

I am very satisfied and would recomend their services to all my friends. Looking forward to do business again with Marble Treasure.

Thank you very much Violetta and Oleg!!!

Letter to Marble Treasures...

Dear Oleg and Violetta,

Now that our project is complete, we wanted to send you a quick note thanking you BOTH for the exceptional customer service we received, not only from you, but also from the granite supplier you sent us too. You’ve made this a great experience for us! Too often we’re disappointed with the work done by professionals, but as you put it, you set out to exceed our expectations and that’s exactly what you did!

We appreciated your patience, professionalism and enthusiasm when we were picking out a stone. What an experience that was! As you know, we literally saw hundreds of slabs and when my wife and I FINALLY agreed on a slab, George, your supplier remembered us and called you to send us back because he believed there was a slab we’d like even better then the last. He was right!! Our granite counter tops are stunning, as my wife puts it! We changed the counter to give us more counter space and Oleg measured and fitted the counter perfectly!

We also appreciated Oleg’s willingness to re-install the granite counter for our computer table when it was evident the height WE suggested was not right. Thank you Oleg! We will definitely return very soon; our basement bar will be fitted with the same granite as our kitchen and computer table.

We will be telling everyone who will listen, when installing granite, marble or quartz in your kitchen or bathroom, look no further than Marble Treasures and they will exceed your expectations!

We wish you continued success!

Kindest regards,

B & P