Professional service from start to finish. We received the best quote from Robert , who was very knowledgeable and respectful towards our goals and budget. The job was completed spotless. Highly recommend them!!!
I called Robert to re-caulk 7 seams. It was September/2016 and he finally showed up in November and it was cold out now. I had waited months and now was concerned about the cold and the caulking not curing properly. He said don't worry it will be fine. Well it wasn't. I texted him a few weeks later and said l had a drip at the front door and it was icing up on the stairs too. He never replied. l decided to wait till the spring as the snow was flying by now. In the spring l texted him several times and he never replied. l decided to call and he answered. He said he would come by on Sunday which he did but didn't have any caulking to do the reseal. Why not? Than he told me to text him and remind him and he will come back. Well l sent many texts which he chose not to answer. Finally sent a text saying l was going to write a review when he decided to call me within 2 minutes. At this point l was none with his nonsense and unprofessional attitude. I will have an ice build up at my front door and stairs again this winter and out $300.00 for a job not done correctly. We have decided to replace all the eves troughs in the summer with a reputable company. We will not be calling Robert.
It is October and everybody in construction is busy.
I asked a few companies to come and give me a quote but they were not interested on a small job.
Robert came on a Sunday to fix the eaves-trough and installed a new gutter and did a great job.
Thank you Robert
Our 7 year old home was struck by a tornado in August 2009 while on vacation abroad. Lots of damage on our street so there were a lot of contractors around doing all sorts of repairs. One of the repairs we needed done was to replace all the aluminum on our house. We hired Robert from PR Aluminum Inc. an independent. He had 17 years experience, seemed honest, and was reasonably priced. After the work was done, I noticed a few things that told me he had no pride in his work, i.e. screws and caulking used were not the right colour (white on taupe), made a big mess and didn't clean up, pattern used was all over the place, etc..., but I didn't complain and in fact still gave him a reference when my neighbour (2 doors down) asked who I used for the job. My neighbour hired Robert after I gave him the reference. A month later, on my house I noticed one of the gutters was leaking badly and one down-spout was the wrong colour and didn't match. I called him again and again. One day I saw Robert working 2 doors down when I mentioned it to him again (business he got because of me). He said he would come by when he was finished to fix it (would have taken him 15 minutes). He didn't, When I called him again, he made some excuse about having to leave. I have since called him about 60 times over a one and a half year period and have heard every excuse you can think of; he never said he wasn't coming, he usually said he was coming in a couple of days. He never showed up and never called back. He is dishonest to say the least and I lost my patience. I gave up calling him. I have to hire someone else now. To think he got more business because of me. Don't make the same mistake I did. Do not hire PR Aluminum Inc. He does terrible work and is dishonest. Nobody needs this type of aggravation.