Aire One (Aire One) Heating & Cooling

They replace my old furnace with new york high efficence furnace (Still keep my exist air conditionor and temperature controller) on November 2009. It works fine for furnace at first. Then it stops working. After aire one technication replace the new fuse, furnace works fine.. That technication told us it is our temperature controller issue, they will charge us the fee although it works fine with my old controller. On July 2010, furnace blow the fuse again when we try to turn on air condition. This time it turns out the wire aire one put to connect my old aireconditionar with furnace was wrong. Really bad service, they connect the wrong wire at first place. My tempset was good.... They just want to charge more money by any chance ....

I was very nervous about spending this kind of money with a company I did not know but the experience was terrific!.
A fair price, unbelievable warranty (10 Years!!), professional installation...even rolled out a red carpet to protect my floors. I highly recommend this company and would not hesitate to use them again.

NEVER USE THIS COMPANY!!!
We needed a new chimney liner installed and this company sent one man to do a two man job. Once he got it done, we noticed that the duct work had a gap that would allow exhaust to enter the home. When confronted, the worker argued that we didn't know what we were talking about. Then he backtracked and fixed that gap. The next day, we had a new water heater installed, and that technician (different company), noticed that the venting was done incorrectly. There were several other gaps, the duct was not snapped together properly, the ducting was not screwed together with the correct type or number of screws. He was suprised at the shoddy job. On top of that, one of Aire One North employees OPENED A BEER ON OUR DRIVEWAY - Not Professional in the least.
They say they do not have a customer by my name? I have their invoice to prove they did the "work". Do not hire.

My husband and I replace our expensive oil furnace and 2 water heaters rented by Direct Energy. The installation was done is a time manner but some problems with The approval of installation with the Ontario Energy Board. We worked directly with president Matthew Arbab who personally got involved with manufacturer and the government.After two days of no hot water....Our two gas water heaters were approved for use as well as our mid efficiency Gas Furnace. Today we are saving over 35% in electricity bills thanks to these gas water heaters. They have proven to be one of the best investments in our house because like most homeowners we are saving money that would be spent on expensive electricity bills..

Full Install took approx. two and 1/2 weeks;
-they sold me a steam humidifier without the knowhow to install the unit.
-a senior electrician had to do a full rewire due to a flawed install
-drainage was improperly installed

Follow-up
-unit didn't fire-up to start the heating season.
-technicians came out three times before properly diagnosing the issue and resolving.

Definitely not the type of service that was sold (when I signed the contract), and absolutely not the type of company I'd recommend to others (price isn't everything). Hopefully, they take this oppertunity to properly (re)train their service and install staff.

My house in waterloo was recently purchased with a builder's model trane furnace,The house is only 3 years old and so is the furnace in there.when i called around to get prices for my new a/c,all my friends told me that my furnace warranty will be void if i did not get the a/c from the company that installed the furnace..infact this was confirmed by two other contractors i contacted to get prices for the new central air...but the aireone customer service team were amazing in answering my questions dealing with them was the best choice i made as far as my hvac needs go..not only did thier rep came to my home and explained evreything to me in a very simple way.the deal was so sweet that i totally forgot about mentioning the furnace warranty issue,but when they finalized the deal ..there it was..a certificate of warranty for my old furnace even though it was never mentioned in the sales agreement.i'm so pleased with the results i have told all my friends to buy from them.overall exprience was day and night compared to other contractors..aireone comes highly recommended from where i'm sitting.

kind regards.

We bought our house in May 2008 and the boiler was on its last legs. Our home inspector had suggested that we replace the boiler. We found out about Aire One through my in-laws who just had their A/C and furnace replaced. We were walked through our options and available government incentives, finding the right fit of price point and efficiency level. We had our boiler replaced by Aire One in March 2009. The installation and cleanup job were great - wouldn't have known that someone had been in the house save for a hole cut in the bulkhead in the basement. (This was done to provide clearance for the exhaust duct.) The Lennox boiler works great and the installation looks clean - we've noticed the difference on our gas bill since.

they gave me a reasonable quote for a new furnace & central air. The whole job was completed in one day. They helped out with the rebates. Expecting to save some money with the new furnace and central air. Thank you.

I purchased the first high-e AC+furnace from AireOne in 2008 for my first home in Kitchener. Loved it!! Their service was excellent. As a home owner, you don't need to worry about anything - sales person came to see the layout of the house and recommended the unit that would work the best for the house. And the installation team were very efficient to put everything together and haul-away the 20-year old furnace for free. I was so glad to have AC installed that summer.

I purchased another high-e AC from them June 2010 since we built a Energy-Star home in Waterloo. The same sales person came by and recommended a unit works perfectly for our high-e furnace, which was installed by the builder. They arranged the installation before the HST took effect, so I saved more than $200 on the purchase if it was purchased after July. They took care of everything and the outside unit is so quiet. We loved it and enjoyed it!

Great team work! All the best for you!

I finally decided to get myself an air conditioner (long overdue).
Aire One explained which system would best suit my needs and I was really pleased with the deal I received. Aire One took care of everything on the installation. Mine was bit tricky with a narrow walkway between the houses to get the unit into the yard but they took it all in stride. The unit works amazingly and I really can't believe that I waited as long as I did to do this. Thanks for a great effort all around!