Home renovations tend to be a chore and something you want to get over with. Our experience with Neto Ceramics made the renovation experience informative and rewarding. From start to finish, Sergio was able to illustrate for us exactly the work he was doing, why he was doing it and the benefits of each step taken. Despite discovering some surprises along the way ( mostly builder shortcuts), the project was on time and the quality of the workmanship was optimal. I'm afraid Sergio has ruined us for future dealings with contractors, as he set the bar as high as I could have expected, with regards to service, workmanship and knowledge.