We were looking for a humidifier for our new home and Laszlo at Subcooled was referred to us by my co-worker. I made a call to Subcooled and spoke to Laszlo about pricing and availability, the price was fair and so we set up a time and date for the install. He showed up on time and installed the humidifier; he gave us instructions on how to set the humidistat and the damper. It has been a month since the work has been done and no problems. Laszlo emailed us a couple of weeks after the install to make sure everything was going well, a nice touch. We will use him again in the summer for an a/c install.