Sure, we were suckered in by the sales pitch at the CNE in the summer of 2016 and made a very costly purchase. Once we signed the dotted line, that was it, everything went downhill, from sales to accounting to service. If you factored in the tax, concrete pad, delivery and crane, you're looking at $40,000, not including electrical and hookup. With this price, we might as well install a full sized pool, complete with gazebo, perimeter fence and pool house!
We purchased and paid for a new spa, however, what we received was a unit that they were still draining when it was being delivered as well as some rust on one of the grab bars. After only a few months, the rust manifested into something scary.
The lesson here is do your homework. Don't believe anything they tell you...the electricity bill is not just slightly more...it is more than doubled our usual bill! ($400 vs. $180 monthly).