Bed-frame cheap in quality, one arm push will squawk, broken all 3 pierces surface board in a week. the board it used used is too thin to hold any weight. talked to warranty, want the boards replaced with thick board or another bed-frame. All she can do it trying to find the replacement parts and it has been two month, i am still waiting.
Here is my though, if we will get same replacement parts, the bed gonna broken again, (store demo was broke, we wasn't notice until we bought it, sucks) the board is just too thin. why should i go through all the trouble get the same defected manufactured item, and we know it gonna broken for sure. Here is the better part from Valerie, quote " the bed-frame you been sold can not be seated or stand, the store seller did not tell you this". Guess what, we were never gonna buy it if we know the bed-frame can't be seated? seriously can not be seated, are you kidding me?
I guess this is her excuse, to blame your sell stuff for not tell me that.