This is the WORST company to deal with. I ordered a table in May they told me it would take 3-6 weeks to deliver and after 3 months of waiting I called them and was told it would arrive in another month. A month passed and I again called them and they told me it would be another 3 weeks. They offered me a 5% discount for my troubles.
I wanted to just cancel my order since I donot think it is reasonable to wait over 4 months to receive an order. I spoke with Valerie in Customer Service Relations there and she was very rude to me and told me that she would not cancel my order and that I would be charged a 25% restocking fee if I cancelled and reminded me that I had responsibility as I had signed a waiver. WOW!
I cancelled my order and took the 25% hit I WILL NEVER DEAL WITH THIS TERRIBLE COMPANY AGAIN.
- Approximate cost of services:
- $500.00