I ordered a cubic metre of pea gravel for my backyard from these guys online. They delivered it today and when I got home, immediately noticed the damage to my porch. The brick column was clearly hit and the limestone cap is now about 4-6" off centre causing the 6x6 pillar to lean significantly. Important to note that both of these support a large roof over my porch. My daughter was home when this was delivered and expected the guy to have paperwork for her to sign, but he took off after delivering the stone. It's difficult to believe he didn't know he hit this because these are pretty large. So he took off without saying anything, which makes this a huge potential liability. I called them immediately when I got home - no answer, no option to leave a voice message so I ended up emailing them. Will wait and see if I get a response and how they will fix this. The irony is this column was just rebuilt - the pillar and porch are brand new. We just finished the porch 2 weeks ago so I'm beyond furious with this level of negligence. Definitely do not recommend these guys. They also left 3 tonnes of pea gravel leaned against that column.
UPDATE: Talked with them this morning and Matt from LessMess basically told me I need to prove that his driver did this, because the multiple photos spanning the last 2 weeks of the redone porch and the fact that 3 tonnes of gravel is leaning against it isn't enough. I have now had to engage legal counsel.