Gta Landscaping

Landscape Contractors & Designers
162 Davenport Rd. Toronto ON M5R 1J2
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Deanna in Toronto
Deanna in Toronto
1 review Caledon, ON
2/10

backyard cleanup and deck

Bad, bad experience...would not recommend....Had some backyard work and a deck done....the deck construction was good quality, however, the height was wrong from what I had requested and all the weeds which were supposed to be cleared out with no regrowth were back within a few days. Alex was prompt to respond after I gave negative review and appeared eager to resolve the issues, however that is where it ended. Pleaded with me to change the review. Despite promises to fix everything, the landscaping and clean up was not corrected (oh, sorry...I guess our product didn't work!) nor was any effort made to correct it or reimburse me funds. Then, they claimed to Homestars that I was not a customer of theirs! I had to send copies of the emails, invoice, and payment history to show I was telling the truth! I ended up having to pay an additional $2000 to get the deck fixed, and still garbage was left, the original yard clean up was not completed, nor was the rectification done as promised. I ended up spending over $13,000 basically just for a deck which should have cost half that price. I feel like I was utterly taken advantage of and significantly overcharged and I chose GTA based primarily on their high rating with Homestars....and now due to this experience, I am suspect of homestars reviews as well.

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Company Response

Hi Deanna,

We have not done any work for you. Please call me to discuss 6478309248.
Thank you

Vlad

Previous versions of this review:

Deanna in Toronto
Deanna in Toronto
1 review Caledon, ON
7/10

backyard cleanup and deck

Had some backyard work and a deck done....the deck construction was good quality. There were some issues with the regrowth of weeds and height of the deck after the initial work, but Alex was prompt to respond and was eager to resolve the issues to my satisfaction. Overall, I am satisfied with GTA landscaping.

2 of 2 people found this review helpful.
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